359 Relations jobs in the United Kingdom

Company Overview

Imperium Engineering is a leading Design and Build consultancy that offers a wide spectrum of expertise across various sectors, including planning, structural engineering, and construction project management. With offices located in London, Kent, Birmingham, and Manchester, we are dedicated to delivering exceptional service through our talented team.

Summary

Follow up leads, chase quotes, upsell services, and maintain CRM contact activity across multiple businesses. Vital frontline role in driving conversion.

• Call and follow up on all warm inbound leads across engineering, property, and trading

• Chase proposals, quotes, and schedule meetings for senior staff

• Upsell additional services and manage reactivation of past clients

• Log all activity in the CRM and report performance weekly

• Build strong relationships with clients and internal teams alike

• Calls made and follow-ups completed daily

• Quote-to-sale conversion rate

• Upsell/rebooking performance

• Client satisfaction/feedback ratings

• CRM activity logging completeness and accuracy

• Qualifications

• Proven experience in B2B sales or client relations within a consultancy or engineering environment.
• Proficiency in CRM software; experience with is a plus.
• Excellent communication skills in English is a must.
• Strong interpersonal skills with the ability to build rapport with diverse clients.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• A proactive approach to problem-solving and client engagement.

If you are passionate about building lasting client relationships and want to be part of a forward-thinking consultancy, we invite you to apply today and help us shape the future of structural engineering

Job Type: Full-time

Pay: £27,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking

Experience:

• Telemarketing: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: marketing

Requirements
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customer, representatives (including welfare rights groups & MPS), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilised to make overall business improvements.

Key Contacts & Relationships:
Internal:
Head of Customer Relations

Customer Director

Customer Relations Team

Head of PIP Ops & Head of PIP Clinical

CDMs & RSDMs

CSLs & SDMs

HPs

Head of External Communications & Policy

Customer Experience Manager

Clinical Excellence Team

External:
DWP Customers and their representatives (for serious complaints).

Accountability:
Provide clinical input to Case Officer investigations at stage 1 & stage 2– utilising all available evidence to determine whether the assessment and report has been completed in accordance with quality and professional standards. This involves all levels of complaints including Ministerial and SLT cases - 75%

Assess a HP's complaint record in conjunction with the findings of the complaint investigation and advise the Case Officer of the appropriate outcome for the complaint. - 5%

Communicate any deficiencies found to DWP. - 5%

Provide feedback to HPs following a complaint investigation and highlight any concerns relating to the quality of any clinical outputs considered as part of the complaint investigation - 5%

Liaise with other CRHCPs, Head of Customer Relations, Clinical Excellence Team & operational colleagues to highlight complaint trends & facilitate improvements. - 5%

Carry out investigations in relation to Serious Complaints in accordance with the Complaint Process and produce investigation report for review by Clinical Excellence Team. - 5%

Ad Hoc tasks as required by Head of Customer Relations & Customer Director, including input to internal process reviews and high profile cases

Qualifications & Experience:
Essential - Fully trained and accredited in carrying out PIP PA4 assessments (including audit), with proven experience and consistent excellent quality.

Desirable:
Advice training

IR training

SREL training

PA3 approved.

Individual Competencies:
Able to work autonomously as well as part of a team and build positive working relationships with both clinical and administrative colleagues.

Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct.

Complies with all applicable CPD requirements.

Flexible and adaptable.

Able to collaborate effectively with others to promote a culture of team work and customer focus.

Excellent oral and written communication and interpersonal skills.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

39,500.00

Maximum Salary

£

44,500.00

Job Description

• Job Title:
  Client Relations Executive
• Department/Location:
  London
• Reports to
  : Operations Manager
• Salary:
  £28,000 – £33,000 per annum (depending on experience)
• Hours of work:
  37.5 hours

Overview

As the
Client Relations Executive
at LCT International, you will play a pivotal role in shaping the experience of our international delegates, ensuring every interaction is handled with warmth, precision, and the utmost professionalism. You will be the
primary point of contact
for delegates and their sponsoring organisations, responsible for managing the entire
admissions journey
and providing
concierge-level delegate relationship management
throughout their engagement with us.

This role requires
exceptional communication
,
a passion for service excellence
, and the ability to
treat every delegate as a VIP
, ensuring they feel respected, supported, and valued from enquiry to course completion.

Core Functions

Admissions

• Deliver the
  end-to-end admissions process
  , including processing bookings, coordinating payments, and ensuring all documentation is completed accurately and on time.
• Provide tailored
  pre-arrival guidance
  to delegates and their organisations, including visa support, personalised course expectations, and optional concierge services.
• Supervise and train team members responsible for processing bookings, ensuring consistency and high standards across the department.
• Maintain accurate delegate data across internal systems, ensuring seamless communication and information flow.
• Actively manage
  deferred bookings
  , regularly following up with delegates to confirm readiness and reschedule participation dates.
• Serve as the
  primary contact
  for all admissions-related enquiries, offering prompt and professional responses that reflect our commitment to world-class service.

Client Relationship Management

• Personally
  welcome each delegate
  with a thorough induction upon arrival, ensuring they feel recognised, comfortable, and fully informed about their course and environment.
• Act as a dedicated
  client concierge
  , offering proactive support throughout the programme and swiftly resolving any issues or requests with grace and discretion.
• Foster and maintain strong, respectful relationships with delegates and their sponsoring organisations, aiming not only to meet but to
  exceed expectations
  .
• Regularly gather feedback and insights to continually refine and enhance the delegate experience.
• Represent LCT's brand and values at all times, ensuring that
  every delegate feels like an honoured guest
  and leaves as a strong advocate of our service.
• Ensure that feedback is collected from the delegates via our online platform.
• Undertake additional duties as required by the Operations Manager that align with the responsibilities and level of this role.
• Work closely with the Business Development Team to ensure all special requests are met and ensure a six star end to end service.

Required Skills & Competencies

• Exceptional communication skills
  – the ability to build rapport, communicate clearly across cultures, and adapt tone and style to suit executive-level audiences.
• Client-first mindset
  – a natural ability to empathise, anticipate needs, and deliver personalised service with diplomacy and discretion.
• Cultural intelligence
  – comfortable and respectful in working with diverse groups from across the globe.
• Organisational excellence
  – methodical, detail-oriented, and capable of juggling multiple timelines and priorities without compromising quality.
• Quick problem-solving
  – capable of thinking on your feet to navigate challenges and create positive outcomes in high-pressure moments.

What Success Looks Like

• Every delegate feels
  personally recognised and cared for
  throughout their journey.
• Delegates and their sponsors regularly
  commend the professionalism and warmth
  of their experience.
• Bookings and administrative tasks are handled with
  efficiency, accuracy, and a human touch
  .
• Team members feel supported, informed, and motivated to deliver a consistent VIP standard.

Recruitment Process

1. Online interview with Steven Lynch-Barry (your future line manager

2. Final discussion with Praveen Mathews, Director of Operations and Fay Drewry, Managing Director.

To Apply Please send your CV with a cover letter to:

Recruitment Team

Job Overview

We are currently seeking a professional and friendly Client Relations team assistant to join our team. This dynamic role combines client-facing communication with administrative and reception duties. You will be the first point of contact for our clients, helping to manage their enquiries whilst also supporting the smooth operation of our office and client intake process.

The ideal candidate will have a personable and professional approach, providing exceptional service to clients both on the phone and in person. You will be responsible for coordinating appointments, taking client instructions, managing incoming calls, and performing various administrative tasks.

Duties

• Greet and welcome clients and visitors with a professional and friendly manner.
• Handle inbound and outbound client calls, providing clear information and arranging appointments.
• Take initial instructions from prospective clients, providing support and liaising with solicitors as needed.
• Manage the office's diary and coordinate meeting schedules.
• Set up new client files and maintain accurate client records.
• Perform general administrative duties such as filing, photocopying, and document preparation.
• Monitor social media accounts and contribute to online engagement.

Qualifications & Skills:

• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• Previous experience in a customer service, administrative, or receptionist role is preferred but not essential.
• Computer literate with proficiency in office systems and basic software.
• Professional appearance and demeanour.
• Ability to work under pressure and handle a high volume of tasks efficiently.
• Attention to detail is crucial, as is the ability to manage sensitive client information.

We are a well-established firm offering a dynamic and supportive environment where no two days are the same. This is an office-based role in Northwich, ideal for someone eager to be the face of the company while contributing to various important administrative processes. If you're a motivated individual with a passion for helping others and a knack for organization, we encourage you to apply.

We are accepting full time applicants for this role. This is an office based role, working from home will not be available.

£25,000 per annum.

Job Types: Full-time, Permanent

Pay: £5,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company events
• Employee discount
• Profit sharing
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: 5,000.00 per year

Benefits:

• Casual dress
• Company events
• Employee discount
• Profit sharing
• Sick pay

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Public Relations Executive
.

c30-32k.

Worthing based.

This is a solid British SME manufacturing business working with the likes of Aerospace, Boeing and Rolls Royce.

Being experts and leaders in their field, they are in a strong position to grow over the next 5 years – and are expanding the marketing team.

This Public Relations Executive role works across a good variety of sectors from Aerospace, Automobile, Marine, Engineering, Pharma and more. Their market spans across Europe.

They are looking for this role to join the Digital Marketing Manager to evolve their B2B PR and marketing strategy and presence across a good variety of channels.

In this role, you'll develop and deliver an integrated PR and communications strategy to boost visibility, secure media coverage, and generate quality leads. A confident and passionate writer, you'll craft compelling content and build on a draft UK plan as a starting point, before expanding into the Irish, US, French, and German markets.

The Public Relations Executive will plan and manage a monthly content calendar, producing engaging weekly content for LinkedIn and YouTube. Using tools like Adobe Creative Suite or Canva Pro, you'll create graphics, videos, and blogs, alongside email campaigns and thought leadership pieces.

You will monitor and report on campaign/social performance to measure success and identify opportunities for improvement.

Ideally, you'll have some familiarity with Adobe InDesign to help create high-quality marketing materials, though training will be provided. You'll also support day-to-day marketing activities, including managing stock, scheduling email campaigns, updating the website, and assisting with other ongoing tasks.

Key Responsibilities

• Develop and deliver an integrated PR and communications strategy to boost brand awareness and generate leads.
• Build and maintain strong relationships with journalists, editors and industry publications to secure valuable media coverage.
• Collaborate with Business Development Managers and international teams to align campaigns, ensure seamless localisation, and maintain consistent global messaging.
• Plan, write and produce high-quality written content including blogs, articles, email campaigns and captions.
• Manage a monthly content calendar to ensure consistent and timely delivery.
• Create engaging graphics, videos, carousels, and marketing materials using Adobe Creative Suite/Canva.
• Track, analyse and report on performance to inform future strategy.

They are looking for proven experience in PR, content creation and digital marketing, ideally in a B2B environment.

And excellent writing, editing and storytelling skills with the ability to adapt content for social media and email platforms.

All content will be adapted for international audiences with support from a trusted translation agency to ensure consistent messaging across markets.

The Marketing team has a research element, to understand their markets to inform marketing strategy – as well as research to technically understand their products in order to market them well.

The reason for onsite is the business' products and industry sectors, international markets - is a lot of info the marketing team need to be amongst to do good campaigns. (Although it is purposefully a particularly nice working space).

The small, very collaborative and nurturing marketing team work closely with the Sales Team to continue the company's continued success.

This is a solid company and long-term career move to evolve and grow the PR marketing function of a successful business.

Please email your CV to me, Graham, with a view to being briefed further on this Public Relations Executive role and company.

Many thanks, Graham.

Public Relations Executive

Job Overview

This is an opportunity to join our experienced and versatile team, delivering first-class Corporate Communications and Public Relations services to our world-class Armed Forces personnel, as the PR Coordinator (PR Coord).

Position Overview

Based at HMS Collingwood, Fareham, this post sits within the Corporate Communications Department. The PR Coordinator assists and supports the Public Relations Manager (PR Mgr) with the delivery of external and internal communications, events, and visits at HMS Collingwood. Some travel will be required within contracted areas and for supporting events as necessary.

Main Duties

The PR Coordinator will assist in providing both external and internal public relations services for HMS Collingwood. They will promote the Establishment and the units located there to the public and the broader MOD community using all available resources, including social media platforms. The role requires engaging with internal and external authorities to ensure the timely delivery of PR and events outputs. The coordinator will assist Corporate Communications colleagues in coordinating conferences and presentations as required, and deputise for the PR Manager and other Corporate Communications staff when needed. Additionally, the role involves providing PR support to the HMS Sultan PR Manager as necessary. The PR Coordinator must contribute to maintaining a safe working culture by adhering to Health and Safety procedures, processes, and laws at all times. The postholder will also carry out any other tasks as determined by the MITIE Line Manager, including providing support or cover for other MITIE staff when required in contracted areas.

What We Are Looking For

The successful candidate will be a confident and credible communicator who is loyal, professional, and exercises good judgement with a high degree of initiative, integrity, and discretion. They should be proactive and persuasive when required, responsive to the changing needs of the business, and perceptive with the ability to establish credibility at all levels. The role demands someone who can work independently and as part of a team while remaining calm under pressure and self-motivated. The ideal candidate will be versatile, reliable, and well presented, projecting a positive image of MITIE company values.

Additional requirements include strong interpersonal skills with the ability to communicate effectively at all levels, both orally and in writing. The candidate must be capable and experienced in the use of MS Office software, able to work to tight deadlines, and adapt to short notice changes. Demonstrable experience providing similar services is highly desirable, along with an innovative mindset that can offer creative and practical solutions. A customer-facing role, this position demands a proactive approach to ever-changing demands. Administration experience is desirable, as is a good standard of education (GCSE Grade C or relevant qualification at NVQ Level 2/3). A valid driving licence is required. Knowledge of the MOD or Royal Navy is also desirable.

Working Hours Mon - Fri hour lunch)

· Following up new leads who have contacted the firm via its website, phone and email

· Capturing personal data and taking a detailed summary of their complaint with their employer

· Considering whether they meet some pre-defined criteria

· Informing people, with empathy, who do not meet the criteria that we are unable to assist

· Admin Tasks including management of an busy Outlook

Job Summary

We are seeking a dynamic and motivated Public Relations Specialist to join our team. The ideal candidate will be responsible for developing and implementing effective communication strategies that enhance our organisation's public image. This role requires strong writing skills, creativity, and the ability to build relationships with various stakeholders, including media representatives and the public.

Responsibilities

• Develop and execute public relations campaigns that align with organisational goals.
• Write press releases, speeches, and other communication materials to promote the organisation's initiatives.
• Cultivate relationships with journalists, bloggers, and influencers to secure media coverage.
• Monitor media coverage and prepare reports on public relations activities.
• Manage social media presence and engage with audiences across various platforms.
• Organise events, press conferences, and promotional activities to enhance visibility.
• Collaborate with internal teams to ensure consistent messaging across all channels.
• Respond to inquiries from the public and media in a timely manner.

Skills

• Strong understanding of public relations principles and practices.
• Excellent written and verbal communication skills.
• Ability to think creatively and develop innovative PR strategies.
• Proficient in using social media platforms for brand promotion.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team environment while also being self-motivated.
• Familiarity with media monitoring tools and analytics is an advantage. If you are passionate about shaping public perception and have a knack for storytelling, we invite you to apply for this exciting opportunity as a Public Relations Specialist.

Job Type: Full-time

Pay: £25,420.00-£33,000.00 per year

Benefits:

• Company pension
• Employee discount
• Employee stock ownership plan
• On-site parking
• UK visa sponsorship

Work Location: In person

Client Relations Manager (Health and Social Care)

Position: Full Time

Salary: starts at £34,000 pa during Probation; Pay rise after probation

(incremental pay increases; No weekend working; Health and pension benefits; Work from Home; business mile allowance)

Are you interested in working for an organisation that prides itself in delivering person centred care for clients who live in their own homes?

Do you want a career that is different every day, involves meeting a range of people and allows you to feel that you have made a difference to people's lives?

If your answer is yes, then we may be the place for you

We require a Client Relations Manager who will oversee and manage the package for our clients ensuring a safe and effective service is provided. Client Relations Managers have approximately 12 clients and you will work with our Development and Compliance Teams to set packages up ensuring all essential CQC protocols are followed, oversee recruitment campaigns, lead case review meetings as well as manage day to day queries and employee relations. You will manage the smooth running of each of your allocated packages and have a supervisory role of the employees who work with our clients. Employees of the clients may be family members, friends or new to both the client and to care. Experience therefore in Health and Social Care and a Level 5 qualification are essential.

You will have the ability to successfully engage with employees and clients with first-rate people management skills to ensure the delivery of care that is person-centred, safe and effective. You must be a people person to be successful in this role, able to build and maintain good relationships and deal with difficult and complex issues through to a satisfactory conclusion. You will have a range of interpersonal skills that you can use in the varied scenarios that arise in managing your packages.

Our CRMs work from home and regularly visit their clients who are of varying ages and disabilities and are based across the country. We make frequent use of video calls to reduce the carbon footprint, however, travel is an essential part of the role with visits to clients and to our Nottingham Head Office as required. CRMs visit their clients at least twice per year and visit Head Office on average once a month.

During your probationary period you will have regular contact with your line manager and have access to administrative support, but it is important that you are self-motivated and able to manage and organise your day efficiently and independently.

Our website will give you a wealth of information about our company and how we work.

To express an initial interest in this role please submit a CV for initial longlisting.

Successful candidates will then be contacted with further information.

Job Type: Full-time

Pay: £34,000.00 per year

Benefits:

• Private medical insurance
• Work from home

Application question(s):

• How many years of Health and Social care Experience do you have?

Work Location: Remote