5,387 Creative & Digital jobs in the United Kingdom

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.  

Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.  

Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.  

Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their

Where : Dundee - 2 Greenmarket, DD1 4QB 

Full Time:  Permanent

Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Dundee Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or

Senior Global Trial Manager – Single Sponsor (Novartis)

Are you experienced in managing late phase clinical trials at a global level?

We are looking for a Senior Global Trial Manager to join our Single Sponsor Department , dedicated exclusively to Novartis.

Join our global team and take ownership of delivering late-phase clinical trials that meet timelines, budgets, and quality standards. As a core Clinical Trial Team (CTT) member, you'll lead critical aspects of global studies and collaborate across functions to drive success.

As part of your role, you’ll have the opportunity to specialise in one for the following areas:

·    Scientific Review Committee (SRC)

·    Non-Interventional Studies (NIS)

·    Managed Access Programs (MAP)

·    Investigator-Initiated Trials (IITs)

·    Research Collaborations (RCs)

·    Program Level Documents (PLD)

Key Responsibilities :

Clinical Documentation & Study Tools

·    Draft sections of protocols, CRFs, training materials, and data review plans

·    Contribute to the development of safety updates, IBs, and regulatory submissions

Project Leadership

·    Oversee data review and TMF audit readiness

·    Forecast/manage investigational product supply

·    Support study closeout, issue resolution, and lifecycle budget tracking

·    Contribute to Managed Access Program coordination and compliance

Vendor & Stakeholder Management

·    Coordinate CRO/vendor selection and performance

·    Facilitate advisory boards (DMCs/Steering Committees) and serve as the site liaison

·    Lead cross-functional collaboration with data management, drug supply, and more

What You'll Bring

·    Advanced degree in life sciences or healthcare

·    2–5 years' global experience managing phase IV, PASS, PAES, or NIS trials

·    Strong track record in protocol development, study startup, and regulatory writing (e.g. PSURs, DSURs, NDA/BLA reports)

·    Excellent communication, organizational, and collaboration skills

·    Deep understanding of GCP and clinical trial design

·    Passion for advancing real-world evidence and patient outcomes

This role is not eligible for UK VISA sponsorhip.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.  

Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their

Job Overview

Senior Global Trial Managers (SGTMs) are an integral part of clinical trial delivery, leading and working alongside clinical teams to improve patients’ lives by bringing new drugs to the market faster. The SGTM is a member of the core project team responsible for clinical delivery of large, multi-regional studies to meet contractual requirements and in accordance with (Standard Operating Procedures) SOPs, policies and practices. SGTMs ensure clinical delivery to customers by leading clinical teams and partnering with other functional teams to ensure projects meet delivery requirements at all times.

Responsibilities

Essential Functions:

• Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures  (SOPs), project plans).
• Accountable for meeting projects’ Clinical  targets
• Contribute to the development of the project risk mitigation plan. Manage clinical risks through the project lifecycle.
• Ensure clinical quality delivery by identifying quality standards/requirements, planning how compliance will be measured, monitoring and overseeing management of clinical quality issues.
• Manage clinical aspects of Project). Understand the scope of clinical delivery and create plans to deliver. Monitor and manage changes against  Study work plan (SWP) and identify additional service opportunities or out of scope work to be manage on a Change in Scope (CIS) process.
• Work as the primary  Point of contact for the customer project manager
• Identify clinical stakeholder landscape for the project and manage both internal and external stakeholders through effective communication and resolution management.
• Collaborate with the clinical team to support milestone achievements. Report to internal and external stakeholders as per project scope requirements.
• Resourcing and Talent Planning of the clinical team. Manage the clinical team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance and project related trainings.
• Conduct regular team meetings and communicate appropriately to achieve objectives.
• Support professional development by providing feedback to clinical team line managers on performance relative to project tasks to support professional development.
• Adopt corporate initiatives and changes and serve as a change advocate when necessary.
• May contribute to the development of the clinical delivery strategy for business proposals. Participate in bid defense preparations and meetings. Develop and present Clinical Operation plan in partnership with Business Development and Project Leadership.
• May mentor and coach new peers as they assimilate into this role.
• May attend site visits as applicable in support of project delivery.

Requirements

• Typically requires 3 - 5 years of prior relevant experience.
• Bachelor’s degree in health care or other scientific discipline required.
• Requires 7 years clinical research/monitoring experience or equivalent combination of education, training and experience.           
• Requires consolidated knowledge and understanding of Project management practices and terminology.        
• Requires good knowledge of applicable clinical research regulatory requirements i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.       
• Requires broad protocol knowledge and therapeutic knowledge.   
• Requires good understanding of Clinical Research industry (drug/device/technology/etc.) and the relevant environments in which it operates.           
• Requires understanding of project finances to oversee the clinical/monitoring budget and changes to scope.   

This position is not eligible for UK VISA Sponsorship     

Please note: due to sponsor requirements for the role only candidates based in the listed location/s will be considered. Any applications from candidates based outside of these locations will not be considered.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.

Global Trial Delivery Manager services provide for the global coordination of clinical trial management activities for internally managed and/or outsourced trials. These services lead the Study Management Team (SMT) and ensure global clinical operations deliverables progress according to agreed upon timelines and milestones, including country & site feasibility and site selection, trial set-up, trial execution and trial closure and vendor set up activities as assigned by the Global Clinical Development Operations Trial Leader (GTL). This service supports the GTL in leading related CRO, country, and site activities, including global vendors involved in site facing activities such as IVRS, Central Lab, ePRO, Imaging, Translation, Printing, Ancillary supplies and Meeting Planners. Interface with stakeholders; internal and external to Global Clinical Development Operations (GCDO) functions, such as Study Responsible Physician, Global Data Manager, Trial Supply Manager, CRO staff, vendor staff and trial sites (if applicable). Work closely with the GCDO Trial Leader (GTL) and is member of the Trial Team, led by the GTL. Ensure inspection readiness through compliance with the clinical research protocol, company Standard Operating Procedures (SOP), codes of Good Clinical Practice (GCP), applicable regulations and guidelines from start-up through close-out. Takes ownership for assigned responsibilities. Demonstrated competency to act as a backup or first point of contact in absence of the GCDO Trial Leader. Advanced is given assignments that are more complex and/or have a greater potential impact on business results. May act as the lead over a team of CTMs across a project/program, on insourced and outsourced studies. Able to lead taskforces and provide innovative input. May contribute to process improvement and/or non-project work.

Task:

• Services rendered will adhere to applicable to sponsor´s SOPs, WIs, policies, codes of Good Clinical Practice (GCP), local regulatory requirements, etc.
• Complies with relevant training requirements.
• Lead the Study Management Team including providing updates to all trial team members on deliverable status.
• Ensure availability of required reports to support real time tracking of trial status according to trial plan.

• Manage timely and accurate documentation and communication of trial progress.
• Ensure that the Study Management Team (SMT) operates in a constant state of inspection-readiness.
• Act as primary contact for Country and Regional staff.
• Act as the primary contact person for the local teams within GCDO.
• Partner with the Global Trial Lead to execute and oversee central activities from planning, trial start up, through the life of trial to close-out.
• Ensure issue escalation and drive issue resolution.
• Work closely with Trial Team to ensure CAPAs are resolved timely. Act as CAPA owner or contributor, as appropriate.
• Contribute to data collection to support the site selection process.
• Participate in feasibility, providing recommendations as needed.
• Establish enrollment commitments and ensure actual enrollment meets projected commitments across the regions at the clinical trial level.
• Ensure the availability of robust recruitment/contingency plans are in place for each region.
• Ensure timely tracking and filing in appropriate systems, as required at central trial oversight level.
• Perform Annual Quality Review of files, as appropriate.
• Ensure archiving and retention of documents per set requirements.
• Establish country budgets and monitor actuals vs. forecast for Out-of-Pocket Expenses.
• Oversight of selected vendors and status of related deliverables.
• Review and approve assigned vendor invoices/spend.
• Monitor budgets and expenditures as expected per planned trial budget.
• Create and update trial-specific documents as required, including Monitoring Guidelines, Informed Consent Form, Investigational Medicinal product (IMP) related documentation, Blinding Plan, country and site feasibility related documents.
• Provide input into cross functional documents such as safety related documents, protocol deviations and issue escalation processes, External Service Provider Oversight Plan and the Filing and Archiving Plan.
• Provide central documents required for HA/EC/IRB submission.
• Ensures creation of appropriate trial-specific training materials and requirements, making them available to the regional/site/CRO staff and delivering training as needed.
• Responsible for the set-up, coordination, attendance participation of Investigator Meetings.
• Establish and maintain excellent working relationships with internal stakeholders, such as country representatives, data management leader and clinical supplies unit.
• Demonstrate deep knowledge of protocol and procedures and adequate therapeutic area knowledge.
• Ensure compliance with Health Authority regulations and guidelines and internal standard operating procedures and processes.
• Participate in preparation for, and conduct of, Health Authority inspections and internal audits.
• Work with Bioresearch Quality & Compliance (BRQC) liaisons to ensure quality oversight of assigned trial utilizing the available tools.
• Coordinate data cleaning with some supervision towards a timely and successful database lock.
• Act as central expert for assigned protocol(s).
• Sufficient therapeutic knowledge to support defined CTM roles and responsibilities.
• Contribute to process improvement and training, as applicable.

Requirements:

• BS degree or equivalent, in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy).
• 6-8 years clinical trial management experience in the pharmaceutical industry or CRO. Specific therapeutic area experience.
• Strong working knowledge of ICH-GCP, local laws and regulations.
• Superior clinical research operational knowledge. Proven track record in successfully managing various aspects of trials from start-up to database lock and trial closure.
• Demonstrated effective leadership to proactively drive the Study Management Team through key stages of trials, as well as delegation skills.
• Effective leadership skills and ability to manage multiple stakeholders.
• Proven ability to lead a team through formation stages, up to operating as a high performing team.
• Experience and ability in coordinating global or regional teams in a virtual environment. Proven ability to foster team productivity and cohesiveness.
• Experience and ability in coordinating global teams in a virtual environment for a minimum of 2, preferably 3 years.
• Proven experience in proactive planning, risk mitigating and gaining team consensus on updated plans during the project lifecycle.
• Strong project planning/management.
• Independent complex decision making.
• Solution oriented and proactive risk identification and mitigation.
• Strong IT skills, including knowledge of standard Microsoft applications, Trial Master File, Clinical Trial Management System, and willingness to learn new systems.
• Monitoring experience is recommended, or other relevant experience should be considered, such as data management or central monitoring.
• Travel.
• Proficient in speaking and writing local country language and English.
• Effective verbal and written communication skills leading to successful team collaboration
• Strong decision making. Solution oriented.
• Strong analytical skills, and simultaneously demonstrates the ability to manage ambiguity when limited information is available.
• Experience in developing presentations and presenting key information to stakeholders.
• Ability to understand and competently plan and have oversight of country and select vendor budgeting processes, i.e. Understand and be aware of country Out of Pockets (OOPs) and FTE cost drivers.

*Please note This role is not eligible for UK visa sponsorship

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.

Contract type:  Permanent

Hours:  Full time , 35 hours

Location: Nottingham City ,  (NG1)

Salary:  Starting at £23,180 , with progression to £23,700  once fully competent

Application process:  Please apply via the application button which will direct you to our careers site.  If you require any adjustments to assist you in applying for this role, please contact 

As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customer’s shoes and understanding their needs through great conversations and service.

Our Savings Customer Ambassador’s support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners.

You will join a small, collaborative branch at the heart of your local community, and you’ll be an active force for good striving to do the right thing by your colleagues, customers and the community they serve.  

Here’s a taste of what you will be doing as a Savings Customer Ambassador: -

• Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture
• Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
• Contribute to the growth and retention of savings balances within your branch and the Network through