12,010 Customer Service & Helpdesk jobs in the United Kingdom

Band: 8A

Temporary Funded for 3 Years

JOB SUMMARY/ MAIN PURPOSE:

The post holder will assist the Service Manager in the development, co-ordination and delivery of high quality service within RBHSC.

The post holder will be the conduit between Service Manager and the front line clinical teams. Skillfully translating the organisational and divisional objectives into operational reality and leading their implementation across the specialties of responsibility.

The post holder liaises closely with members of the multi-disciplinary team to improve channels of communication, allow maximum utilisation of resources, and promote continuity and co-ordination of the services within their sphere of responsibility.

The post holder will undertake operational responsibility for the whole of RBHSC on a rota basis as ‘Manager of the Day’

The post holder will also be required to join a Senior Manager on Call rota for RBHSC.

To champion and support the PICU sisters, charge nurses and team leaders to implement corporate wide initiatives.

To lead on specific components of strategic planning.

To provide strong clear clinical and non-clinical leadership.

To inspire, motivate, empower and oversee the co-ordination of all staff within their span of control.

To demonstrate a consistent and strong focus on improving the quality of the patient’s care and experience.

To develop staff and practice, working closely with educational and training facilities.

To engage with the wider community to promulgate best practice and represent the organisation on local, regional working groups where appropriate for specialty and service developments

For further information about this post and to apply online, please visit jobs.hscni.net

The closing date for receipt of completed applications is Tuesday, 02 September 2025 at 4.30PM

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Band: 8A

Temporary Funded for 3 Years

JOB SUMMARY/ MAIN PURPOSE:

The post holder will assist the Service Manager in the development, co-ordination and delivery of high quality service within RBHSC.

The post holder will be the conduit between Service Manager and the front line clinical teams. Skillfully translating the organisational and divisional objectives into operational reality and leading their implementation across the specialties of responsibility.

The post holder liaises closely with members of the multi-disciplinary team to improve channels of communication, allow maximum utilisation of resources, and promote continuity and co-ordination of the services within their sphere of responsibility.

The post holder will undertake operational responsibility for the whole of RBHSC on a rota basis as ‘Manager of the Day’

The post holder will also be required to join a Senior Manager on Call rota for RBHSC.

To champion and support the PICU sisters, charge nurses and team leaders to implement corporate wide initiatives.

To lead on specific components of strategic planning.

To provide strong clear clinical and non-clinical leadership.

To inspire, motivate, empower and oversee the co-ordination of all staff within their span of control.

To demonstrate a consistent and strong focus on improving the quality of the patient’s care and experience.

To develop staff and practice, working closely with educational and training facilities.

To engage with the wider community to promulgate best practice and represent the organisation on local, regional working groups where appropriate for specialty and service developments

For further information about this post and to apply online, please visit jobs.hscni.net

The closing date for receipt of completed applications is Tuesday, 02 September 2025 at 4.30PM

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Full time : Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

The Role  

This is customer service, so lets keep it simple. Would you love working in customer service? Do you want  unlimited   earning   potential  with a super simple,  uncapped   bonus scheme ?  

If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the  backbone  of our business by supporting and being there for our customers. Working in Customer Service , your job will be to show our existing customers why the  EE   family  is the right one for them.  

We are more than a  team  at EE; we are a   family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time.    

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us  

We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.  

Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.  

Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask!  

Wondering If You’re What We’re Looking For?  

We believe in a completely  personal  environment, where you’re treated like you want to be treated. We’re  committed  to working together to build a  community  where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion  or  gender   identity , we recognise and  celebrate  our differences and embrace  diversity  at all levels. Everyone is  welcome  at EE.  

Wondering What’s In It For You?  

Being part of the EE family brings a huge number of benefits including the below:  

• A  great  starting salary of  £21,620 , plus  incentives  throughout the year  

• Our  Smart working model  which supports you to create a  flexible working  routine that works for you  

• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds   of   pounds  every year  

• Brand  new   sites ! We are currently refurbing all our contact centres to make them  state of the art  and a great place to work  

• Volunteering days, so you can  give back  to your local community  

• Optional Private Healthcare and Dental, for  you  and the  family  

• A share scheme where you can  invest  in the company at a  discounted  rate  

• 25 days holiday  with the option to buy more  

• Optional Pension scheme to  protect  your  future  

• Critical Illness  cover  

• Gym membership  discounts  

• Discounts  off attractions for the  family  all year round  

The smaller bits like;  free  parking on our sites,  free  tea and coffee, and even a  concierge  

What Are You Waiting For?  

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!  

Full time : Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

The Role  

This is customer service, so lets keep it simple. Would you love working in customer service? Do you want  unlimited   earning   potential  with a super simple,  uncapped   bonus scheme ?  

If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the  backbone  of our business by supporting and being there for our customers. Working in Customer Service , your job will be to show our existing customers why the  EE   family  is the right one for them.  

We are more than a  team  at EE; we are a   family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time.    

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us  

We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.  

Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.  

Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask!  

Wondering If You’re What We’re Looking For?  

We believe in a completely  personal  environment, where you’re treated like you want to be treated. We’re  committed  to working together to build a  community  where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion  or  gender   identity , we recognise and  celebrate  our differences and embrace  diversity  at all levels. Everyone is  welcome  at EE.  

Wondering What’s In It For You?  

Being part of the EE family brings a huge number of benefits including the below:  

• A  great  starting salary of  £21,620 , plus  incentives  throughout the year  

• Our  Smart working model  which supports you to create a  flexible working  routine that works for you  

• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds   of   pounds  every year  

• Brand  new   sites ! We are currently refurbing all our contact centres to make them  state of the art  and a great place to work  

• Volunteering days, so you can  give back  to your local community  

• Optional Private Healthcare and Dental, for  you  and the  family  

• A share scheme where you can  invest  in the company at a  discounted  rate  

• 25 days holiday  with the option to buy more  

• Optional Pension scheme to  protect  your  future  

• Critical Illness  cover  

• Gym membership  discounts  

• Discounts  off attractions for the  family  all year round  

The smaller bits like;  free  parking on our sites,  free  tea and coffee, and even a  concierge  

What Are You Waiting For?  

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!  

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 
 

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Darlington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

In this fast-paced and customer-focused role, you’ll be the expert in parts sales, guiding customers through their purchasing journey, resolving queries, and identifying opportunities to upsell. You’ll be a trusted advisor, a mentor to your peers, and a champion of our e-commerce platform—helping us grow our online presence and exceed customer expectations every time.

Key Responsibilities

• Deliver best-in-class service across all parts channels, ensuring every customer interaction is professional, efficient, and memorable.

• Manage the full order lifecycle—from initial enquiry and quote generation to dispatch and delivery—keeping customers informed at every stage.

• Engage with customers to understand their needs, follow up on quotes within 24 hours, and record lost sales to support continuous improvement.

• Promote Parts Direct internally and externally, leveraging promotional materials and advocating for our e-commerce platform to drive online sales.

• Mentor and support less experienced team members, sharing technical knowledge and best practices to raise the overall skill level.

• Act as a subject matter expert in parts and systems, supporting colleagues and customers to increase sales and improve service delivery.

• Resolve customer disputes professionally, ensuring positive outcomes and maintaining strong relationships.

• Lead by example in compliance with health, safety, environmental, and quality standards.

• Maintain accurate CRM records, ensuring all sales leads and opportunities are followed up promptly.

Knowledge, Skills & Experience

• Minimum of 3 years’ experience as a Sales Advisor in a customer-facing and sales-driven environment.

• Strong knowledge of mechanical components and functionality.

• Proven ability to influence and upsell, with a commercial mindset and results-driven approach.

• Excellent communication and listening skills, with a strong sense of care for customer satisfaction.

• Proficient in Microsoft Office and Finning business systems, with accurate data recording skills.

• Agile, adaptable, and confident in handling customer issues and complaints.

• Experience in CRM Sales Opportunity Management and understanding of parts supply chain processes.

• Educated to GCSE standard, with a solid understanding of business processes and decision-making.

What We Offer:

In addition to a competitive salary, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from:

• A comprehensive benefits package

• A supportive and collaborative work environment

• Opportunities for professional growth and development

Why Join Us:

At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you are ready to take on a challenging and rewarding role, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Where:  EE Lancaster Contact Centre

Salary: £25,087 (£2.82 p/h)  rising to £2 684 ( 3.12 p/h)  at 8 months in role, plus uncapped commission! 

Start Date: 3rd November 2025

Full Time: 37.5 hours per week 

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,684 a er 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, a t no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…