3,412 Customer Service & Helpdesk jobs in the United Kingdom
Customer Service Advisor
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Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their
Customer Service Advisor
Posted today
Job Viewed
Job Descriptions
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their
Customer Service Advisor
Posted today
Job Viewed
Job Descriptions
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their
Customer Service Advisor - Uncapped Commission
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Where : Dundee - 2 Greenmarket, DD1 4QB
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Dundee Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or
Customer Service Advisor
Posted today
Job Viewed
Job Descriptions
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their
Customer Service Representative - Nottingham City
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Contract type: Permanent
Hours: Full time , 35 hours
Location: Nottingham City , (NG1)
Salary: Starting at £23,180 , with progression to £23,700 once fully competent
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying for this role, please contact
As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customer’s shoes and understanding their needs through great conversations and service.
Our Savings Customer Ambassador’s support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners.
You will join a small, collaborative branch at the heart of your local community, and you’ll be an active force for good striving to do the right thing by your colleagues, customers and the community they serve.
Here’s a taste of what you will be doing as a Savings Customer Ambassador: -
- Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture
- Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
- Contribute to the growth and retention of savings balances within your branch and the Network through
Technical Surveillance Support Officer - Leeds
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Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
This role doesn't require Technical Surveillance experience, but you will be supporting the day to day running of a surveillance team, involving carrying out important assurance activity of surveillance assets, supporting the team with logistics of equipment, maintenance functions, vehicle fleet management and assisting technical officers with preparing for operational deployments. This can involve designing and making bespoke solutions for collecting evidence or intelligence.
The role may include nights away, extended workdays and changes in working patterns. This role can upskill you in this field and open a career path as you enjoy your career in this field.
HMRC is the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support.
HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations.
FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. This includes complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other fraud attacks targeted at the tax system.
FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach.
Job description
This role is both a support function and a potential career pathway to be an operational member of the team. The role will involve supporting members of a busy team carrying out tasks to assist with the operational activities.
The person in the role will not only ensure equipment used for surveillance is operational, but also being part of the team who design and create the solutions that are deployed in live operational scenarios. The team provide a service to wider Investigation and Intelligence directorates within HMRC, finding solutions for when collecting evidence and intelligence becomes challenging using normal conventional methods.
As HMRC strive to modernise our approach to combatting organised crime, our work in Covert Operations is heavily invested in technology to help us achieve our objectives. As well as some of the more traditional surveillance techniques, this role will involve a heavy reliance of technological solutions. As such the vacancy holder will be expected to be proficient in the use and application of technology, as well as willing to develop and learn new skills.
Person specification
Responsibilities will include:
• Working under the supervision of experienced Technical Surveillance Staff.
• Assemble and repair of covert video/audio equipment, tracking equipment.
• Assisting with the design and fabricating of bespoke solutions to technical surveillance challenges.
• Assisting with research and development - contributing to and preparing business cases for the procurement of new equipment and technology.
• Ensuring stock levels of equipment, components and materials are maintained
• Ensuring working areas are maintained and kept to a professional standard.
• Supporting the Technical Surveillance Officers reach operational objectives.
• Ensuring the teams fleet of vehicles are maintained, serviced and operational.
• Provide support for technical equipment for wider investigation and intelligence officers.
• Provide the team with logistics support for the movement of equipment.
• Carry out regular assurance of sensitive surveillance equipment and assets.
• Maintain personal admin.
• Carry out reasonable management requests.
Essential Criteria:
- Excellent Communicator, both orally and written who can understand differing and cross level colleagues and Technology Surveillance stakeholders, whilst able to explain things clearly and concisely in a digestible manner.
- Utilising your strong gravitas and corporate experience utilising Microsoft Office tools to help with administrative and visual tasks. Demonstrating an interest in Technology and this role. Sharing this knowledge requiring flexibility payments to be made to you for this type of work.
- Has a "get up and go" attitude can manage their diaries well, challenge stakeholders when needed and can accommodate for last minute or ad hoc tasks. This includes visiting other offices and being comfortable with travel and being physically with customers at times.
- Hold a full valid UK driving licence at the time of application and be willing to drive official vehicles. Please see below for further information.
Desirable Criteria:
- Experience with using power tools and workshop items.
- Experience with IT Networks.
- Experience with low voltage AC/DC electrical systems.
- Experience with working at height including qualifications.
- Either hold or being in the process of obtaining a current electronics, engineering or IT qualification such as City & Guilds, BTEC or equivalent.
Flexibility
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Technical Specialist (Storm Overflows)
Posted today
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- The role will involve analysing wastewater catchment performance, modelling scenarios, proposing and reviewing technical solutions and monitoring performance.
- You will be responsible for the technical design and assurance of the storm overflow programme provide input, options, challenge, steer and governance to ensure we design & deliver a technically feasible set of interventions for our AMP8 programme.
- You will lead on the technical assurance of benefits from the storm overflow programme design monitoring programmes, conduct modelling & analysis to ensure we measure the benefits of the interventions and justify our PR24 assumption base to secure circa billion investment.
- You will support innovative approaches for analysis with our Technical Lead and other thought leaders internally, in academia, across the UK water industry and the supply chain.
- You will have a strong technical bias (ideally engineering) with an understanding of the waste water network OR
- You have superior data analytical skills OR
- You will have hydraulic modelling experience
- A can do attitude and can overcome complex challenges and obstacles.
- Can challenge colleagues and the supply chain to ensure robust interventions are designed and delivered.
- Experience with a variety of analytical tools packages (ICM, SQL, R, )
- Degree level technical (BEng MSc) qualifications in engineering (desirable)
- Generous pension up to 11% company contribution
- 25 days annual leave
- Life assurance equal to 4x salary
- Salary sacrifice electric car scheme (after 6 months service)
- Health Cash Plan
- Full funded eye tests
- Two paid volunteering days a year
- Occupational health service
- Discounts with over 800 popular retailers
- Digital GP service
- Study support may be available for job-related qualifications
- Competitive maternity leave and flexible return to work options
- Cycle to work scheme
TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Technical Specialist (Storm Overflows)
Posted today
Job Viewed
Job Descriptions
- The role will involve analysing wastewater catchment performance, modelling scenarios, proposing and reviewing technical solutions and monitoring performance.
- You will be responsible for the technical design and assurance of the storm overflow programme provide input, options, challenge, steer and governance to ensure we design & deliver a technically feasible set of interventions for our AMP8 programme.
- You will lead on the technical assurance of benefits from the storm overflow programme design monitoring programmes, conduct modelling & analysis to ensure we measure the benefits of the interventions and justify our PR24 assumption base to secure circa billion investment.
- You will support innovative approaches for analysis with our Technical Lead and other thought leaders internally, in academia, across the UK water industry and the supply chain.
- You will have a strong technical bias (ideally engineering) with an understanding of the waste water network OR
- You have superior data analytical skills OR
- You will have hydraulic modelling experience
- A can do attitude and can overcome complex challenges and obstacles.
- Can challenge colleagues and the supply chain to ensure robust interventions are designed and delivered.
- Experience with a variety of analytical tools packages (ICM, SQL, R, )
- Degree level technical (BEng MSc) qualifications in engineering (desirable)
- Generous pension up to 11% company contribution
- 25 days annual leave
- Life assurance equal to 4x salary
- Salary sacrifice electric car scheme (after 6 months service)
- Health Cash Plan
- Full funded eye tests
- Two paid volunteering days a year
- Occupational health service
- Discounts with over 800 popular retailers
- Digital GP service
- Study support may be available for job-related qualifications
- Competitive maternity leave and flexible return to work options
- Cycle to work scheme
TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Technical Specialist (Storm Overflows)
Posted today
Job Viewed
Job Descriptions
- The role will involve analysing wastewater catchment performance, modelling scenarios, proposing and reviewing technical solutions and monitoring performance.
- You will be responsible for the technical design and assurance of the storm overflow programme provide input, options, challenge, steer and governance to ensure we design & deliver a technically feasible set of interventions for our AMP8 programme.
- You will lead on the technical assurance of benefits from the storm overflow programme design monitoring programmes, conduct modelling & analysis to ensure we measure the benefits of the interventions and justify our PR24 assumption base to secure circa billion investment.
- You will support innovative approaches for analysis with our Technical Lead and other thought leaders internally, in academia, across the UK water industry and the supply chain.
- You will have a strong technical bias (ideally engineering) with an understanding of the waste water network OR
- You have superior data analytical skills OR
- You will have hydraulic modelling experience
- A can do attitude and can overcome complex challenges and obstacles.
- Can challenge colleagues and the supply chain to ensure robust interventions are designed and delivered.
- Experience with a variety of analytical tools packages (ICM, SQL, R, )
- Degree level technical (BEng MSc) qualifications in engineering (desirable)
- Generous pension up to 11% company contribution
- 25 days annual leave
- Life assurance equal to 4x salary
- Salary sacrifice electric car scheme (after 6 months service)
- Health Cash Plan
- Full funded eye tests
- Two paid volunteering days a year
- Occupational health service
- Discounts with over 800 popular retailers
- Digital GP service
- Study support may be available for job-related qualifications
- Competitive maternity leave and flexible return to work options
- Cycle to work scheme
TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES