999 Management Consultancy jobs in the United Kingdom

Overview

Director – Management Consultancy
Location: London, UK
Type: Full Time
Salary: £40,000 per year
Hours: 37.5 hours per week
Sponsorship Available

• Oversee the overall operations of the business
• Manage marketing and social media campaigns
• Generate and present regular performance reports to management
• Conduct large-scale data analysis to track key performance indicators (KPIs)
• Liaise directly with clients and stakeholders to maintain strong relationships

• Experience: Minimum 1 year in a relevant role
• Qualification: Equivalent to A-levels
• Critical Thinking: Ability to process information and make informed judgments
• Consulting: Strong experience or knowledge of consulting techniques
• Collaboration: Ability to work effectively with others across departments
• Process Improvement: Track record of identifying and implementing process improvements
• Project Management: Ability to manage projects and ensure timely completion
• Research: Expertise in gathering, analyzing, and applying data
• Data Analysis: Proficient in analyzing business data for insights
• Problem-Solving: Ability to address challenges and find effective solutions

The Head of Customer Experience will lead the development of a truly customer-centric culture at Duncan and Todd, ensuring that every customer interaction reflects and brings to life our brand values. This role is responsible for defining and continuously improving the customer experience across all touchpoints, with a strong focus on understanding customer needs, gathering feedback, and identifying strategies that optimise satisfaction and drive long-term loyalty.

The Head of Customer Experience will design and implement consistent customer journeys that align with our brand promise, enhance satisfaction, and support business growth. They will establish clear customer experience standards and ways of working, ensuring these are embedded across the organisation.

Acting as the voice of the customer, this role will champion initiatives that improve satisfaction, increase retention, and attract new customers. They will work closely with teams across marketing, sales, and product to foster cross-functional collaboration and ensure a seamless, values-driven customer experience at every stage of the journey.

• Lead the creation of the customer journey, including roll out and monitoring adherence. Mapping the current journey to identify pain points and areas of improvement.
• Gathering customer insights and feedback to understand customers needs and expectations to identify continuous improvement opportunities
• Utilise data and analytics to make informed decisions to improve the customer experience.
• Developing and implementing strategies to enhance customer satisfaction and loyalty working with cross functional teams where necessary.
• Tracking and reporting of customer experience metrics, insights and action planning
• Working closely with marketing and product development to ensure alignment and a seamless joined up experience
• Process improvement to streamline the customer journey and enhance efficiencies
• Customer segmentation – understanding different segments and tailor the experience to meet specific needs development
• Brand values understanding – ensure the customer journeys align with the brand promise

• Previous role as Head of Customer Experience or CX Manager – essential
• Experience of working in retail and/or clinical business – desirable
• Cross functional collaborative working - essential
• Customer centricity
• Data Analysis & problem solving
• Flexibility & Innovation
• Leadership& management
• Management of change
• Credible
• Analytical skills
• Problem solving
• Empathy & advocacy

• 34 days annual leave (full time equivalent) inclusive of public holidays
• Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
• High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
• Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
• The opportunity to work for a company that cares.
• Career progression opportunities and further training.

Principal or Associate Flood Risk Consultant

London, Manchester, Leeds, Bristol or Newcastle offices

We have an exciting opportunity for a Principal or Associate Flood Risk Consultant to join our flood risk and drainage team, based in either London, Manchester, Leeds, Bristol or Newcastle offices, with the opportunity to work flexibly from home in the future as much as needed to achieve best outcomes. The team undertakes a wide variety of major and challenging infrastructure projects for the private and public sector, across a range of development sectors.

• Lead projects and proposals for the flood risk assessment and drainage team at Tetra Tech in support of planning applications across activities such as flood risk assessment, due diligence, drainage strategy, drainage design and modelling, environmental water assessments and input into Environmental Impact Assessments.
• Work across a diverse range of clients delivering challenging infrastructure projects for the private and public sector.
• Work independently and proactively on technical aspects from a project’s inception—determining client briefs to the delivery and close out of projects in accordance with best practice, supported by senior colleagues.
• Provide support to project managers throughout delivery and take on project management responsibility on low risk projects, including client facing roles as you develop your career.
• Instruct, supervise and mentor junior staff in the design and management of schemes and work with clients to ensure delivery of projects to time and cost, and to help manage change.
• Engage with internal project management training and a structured learning and development platform including mentoring, coaching, CPD and training to deliver excellence to clients.
• Occasional travel and some work outside normal office hours as projects are UK wide.

• Be an enthusiastic professional who likes a challenge (essential).
• Desire to work in a busy and growing team and progress their career (essential).
• Experience in delivering flood risk projects and flood risk assessments to support projects through the planning system.
• Knowledge and experience in applying UK flood risk policy such as NPPF, SPP and TAN15.
• Experience in consulting and liaising with key stakeholders (e.g., clients, LLFA, EA, water companies).
• Experience in writing reports and presenting to internal and external partners.
• Experience in developing drainage strategies, SUDs and drainage solutions by reference to local and national guidance documents (e.g., the SuDS Manual).
• Experience in discharge of conditions for planning applications.
• Experience in delivering Water Framework Directive assessments.
• Experience in advising flood risk schemes with respect to environmental, ecological and geomorphology aspects.
• Experience in Micro Drainage/Info Drainage.
• Experience in peer review.
• Experience in IT systems such as ArcGIS, AutoCAD and the Microsoft Office suite.
• Experience in the preparation of fee proposals and assisting with large bids.
• Education to degree level or equivalent in a relevant field and chartered with CIWEM or equivalent.
• Good interpersonal and communication skills, ability to work independently, collaborative approach and a proven ability to deliver work on time.
• Commitment to encouraging good health and safety practices within the workplace and within design.
• Team player with enthusiasm, flexibility and versatility.
• Ability to mentor, encourage and support junior team members.
• Desire to build upon existing experience and continue professional development.
• Hold a full UK driving licence.
• Security Clearance to minimum SC level preferable (or be suitable and willing to apply for clearance essential).

We are an Employment Agency specialising in the placement of contract and permanent staff in construction companies and design engineering consultancies across the UK. For further details please visit our website.

If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. job roles, location, salary to us. We also operate a referral scheme, of which further details can be found on our website (search "Strata Construction Consulting").

Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. Candidates must be eligible to work and live in the UK.

Overview

Are you a visionary leader with deep expertise in digital library services, a passion for innovation and the drive to deliver transformative change across our service and user experience?

We are seeking an exceptional Head of Digital Services and Transformation to join our ambitious and evolving Library and Cultural Services. Come and join us!

This is your chance to lead transformation to support education, research and civic engagement. You will:

• Shape an inspiring future digital experience for our users, including in our new library building.
• Design and manage user-centred digital systems, platforms and services that are robust, sustainable and responsive to evolving needs across the Library, North West Film Archive, Special Collections and Manchester Poetry Library.
• Develop intuitive access and discovery solutions, connecting people to knowledge, collections and creativity.
• Drive AI-powered services, automation, digital-first workflows and data-driven approaches to enhance access, efficiency and user experience.
• Build digital confidence and capability across Library and Cultural Services.
• Contribute to the senior leadership group, driving change and delivering impact.

You are a confident, creative leader who understands the innovative possibilities for library and cultural services. You will bring senior experience in a library or cultural collections environment and deep expertise in digital library services, discovery and content. With a proven track record in digital transformation, you combine a passion for innovation and user experience with the ability to inspire teams, shape strategy and collaborate across the University and the wider sector.

Library and Cultural Services is ambitious, agile and bold. We are resourceful and passionate about providing an evolving service that is valued and celebrated by the University's 43,000 students and 5,000 staff. Excellence, innovation and an outstanding user experience drive everything we do. Joining us, you'll be welcomed into an ambitious, collaborative and inclusive team.

With our Library Transformation Programme underway, including a new library building, you'll have the opportunity to shape the future of our service.

If you are excited by digital transformation, user centred design and the opportunity to deliver transformational change this is your chance to make a real impact and we'd love to hear from you.

To explore the post or to ask any questions, please contact Rachel Beckett, Director of Library and Cultural Services, at

Hybrid working is offered for this role, where you will be able to work a proportion of time on campus and a proportion remotely.We recognise the benefits and importance of a culture that supports flexible working and are open to conversations throughout the application process.

Please submit your application by clicking "apply now" and upload your CV along with a Cover Letter that outlines your suitability to the role. Interviews are likely to take place on the 11th and 12th October.

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, particularly those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

Amey are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions for transport infrastructure and complex facilities. Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future. Our people are driven by a set of strong values, based on safety, insight, and collaboration.

Our Consulting business is leading innovation through data and technology, enhancing our clients' business operations and processes. We provide solutions that derive insights, improve decision-making, and define a digital strategy that supports their vision, transforming and enabling them to become leaders in a rapidly changing technology and data landscape.

We have a fantastic opportunity for a Senior AMT Consultant with HxGn experience to join our Asset Management Transformation Team where we focus on improving our client’s Infrastructure Asset Management capabilities – bringing the best of Asset Management Innovation to our clients. We utilise knowledge of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client’s organisations.

We possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class-leading data analytics and technology, helping organisations make informed decisions about managing their infrastructure assets. We embed ourselves with the client to improve their processes, systems, and data, and maintain these relationships after we leave.

To support our growth plans for the remainder of 2025 and beyond we are inviting applications from suitably experienced and qualified Senior Asset Management Consultants who are looking for an opportunity to showcase their skills in a high performing team environment. You will help set the direction of Consulting team, broaden our scope into new markets, establish quality standards and continue to create tailored asset management solutions. One of the key areas of focus within our team is Hexagon EAM systems implementation. In addition to supporting EAM systems and solutions, your responsibilities will include:

• Leveraging business intelligence from asset data to strengthen client relationships and unlock the full value of their asset portfolios.
• Leading, fostering and encouraging innovation, developing differentiated offering content to address evolving market needs.
• Applying expertise in asset management transformation programmes and strategy to drive measurable outcomes for large organisations, particularly at the leadership level.
• Designing and presenting asset information systems and processes that provide a lifecycle cost perspective, enabling the effective implementation of Asset Management strategies and plans.
• Collaborating with industry experts to conduct in-depth analyses of client challenges, identifying and delivering strategies to optimise asset performance.
• Developing innovative, data-driven solutions to advance asset management systems and models.
• Interpreting complex data to produce organisation-wide reports that support change management, financial KPIs, and risk/opportunity assessments.
• Fostering a collaborative, knowledge-sharing culture by mentoring colleagues and disseminating best practices.
• Serving as a visible advocate for Asset Management and Amey, contributing to industry thought leadership and building professional networks.

HxGN Technical Skills

• Extensive experience configuring and implementing Hexagon EAM modules (maintenance, work orders, inventory) across a range of industries to deliver business requirements.
• Experience using stored procedures, writing flex business rules and extensibility framework, applying best practise system design procedures.
• Experience acting as the technical lead for the project, delivering UAT and associated scripts, data migration processes, and user training for clients.
• Designing and developing system design documentation, system architecture diagrams and training user guides for end-users.
• Experience integrating Hexagon EAM with applications such as Esri, SAP and Bentley AWLA.
• Mobile application design and development to meet end-user requirements.
• Supporting go-live and post-implementation requests as required.
• Developing analytics and reporting both within Hexagon EAM and other BI solutions.

Additional skills

• A degree in a relevant discipline or equivalent professional experience.
• Chartered status in a relevant field (or actively working towards it), with membership in a professional body such as (but not limited to) those focused on Asset Management, Engineering, Operations, or Consultancy.
• Comprehensive knowledge of ISO 55001, the IAM anatomy and its practical application, along with familiarity of similar industry standards and guidelines.
• Industry experience in major infrastructure and operations sectors, such as rail, ports, property, aviation, highways, or energy.
• Proven expertise in diagnosing Asset Management challenges through evidence-based approaches and clearly communicating findings to stakeholders.
• Experience in planning, managing, and implementing Asset Management change programmes.
• A track record of developing innovative solutions in areas such as strategy, risk management, competence management, organisational change, whole life cost modelling, operational resilience and digital data capture.

• Demonstrated expertise in balancing financial and technical requirements to ensure successful project management outcomes.
• Proven experience in leading and managing medium to large teams to deliver projects effectively and efficiently.
• Skilled in building strong client relationships and providing customer-focused solutions that address key client needs and deliver maximum value.
• Qualification with APM / PRINCE2 / AgilePM desirable.

• Maintaining an effective industry presence and an extensive network of industry contacts to develop and grow the pipeline of opportunities, securing client projects and delivering them across the team.
• Exceptional communication and negotiation skills, enabling you to build rapport with diverse clients.
• Strong bid writing capabilities and the ability to lead tenders desirable.
• Adaptable and flexible, with the ability to thrive in a fast-paced, dynamic environment.

At Amey, we recognise that our biggest asset is our people. That’s why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers.

Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We’re huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications.

Work-life Balance –

Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you.

Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers

EDI-

At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas – Women @ Amey, NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers.

Social Value –

You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives.

Plus, a range of other great perks and benefits including:

• Pension – Generous Pension scheme which we will contribute to
• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership.
• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in.

At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You’ll be stretched, but always supported. We’ll recognise your hard work and look after your well-being too. You’ll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one.

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.

Overview

Step into the role of Head of Data Deployment & Risk Management at Barclays, where you'll manage the efficient and safe testing and deployment of large-scale data projects and capabilities and collaborate with internal and external stakeholders to understand and manage the data risk portfolio throughout the software product lifecycle, adhering to agreed time, budget, and quality requirements. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. This role can only be performed from Glasgow.

To be successful as aHead of Data Deployment & Risk Management you should have experience with:

• Experience in Data Platform Service Design, implementing SLAs and measurement of Customer / User Experience is a must.
• Experience in Data Platform Change and Risk Management in Financial Services.
• Experience working in Scaled Agile or similar framework.
• Cloud (AWS) essential knowledge.

Some other highly valued skills may include:

• Test Automation Strategy / engineering
• DevOps & CICD strategy / engineering

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in Glasgow.

To manage the efficient delivery of large-scale technical projects and capabilities across the

Head of Procurement & Risk Management

West Sussex • Permanent • Sector: Engineering & Manufacturing

Salary: £70-80k + flexible working and excellent benefits

Head of Procurement & Risk Management | West Sussex | Flexible Working

Are you ready to take full ownership of Procurement, Risk, Compliance, Legal, and Facilities across a dynamic, multi-faceted, growing, entrepreneurial business? We are looking for a strategic and hands-on leader to join the senior team and drive operational excellence across the UK and new expansion in the US.

This is a rare and exciting opportunity to step into a high-impact role that blends governance, legal oversight, and procurement leadership with cross-functional project delivery. You will be the go-to expert for Procurement, Risk and Compliance, Supplier Contract Management—ensuring the operations are not only compliant but also efficient and future-ready.

• Lead and evolve risk, compliance, procurement and facilities management across UK.
• Own and manage GDPR, data protection, and legal compliance processes.
• Oversee supplier contracts, procurement strategy, and vendor due diligence.
• Conduct and manage safeguarding investigations and ensure robust reporting and resolution.
• Support cross-departmental initiatives that drive operational improvements and business efficiency.
• Collaborate with senior leadership to embed a culture of accountability, transparency, and continuous improvement.

• Proven experience in a senior compliance, legal, or risk role—ideally across both UK and US jurisdictions.
• Strong understanding of GDPR, safeguarding, and procurement best practices.
• Exceptional stakeholder management and communication skills.
• A strategic thinker who is also comfortable rolling up their sleeves.
• Experience leading cross-functional projects and driving change.

• A great opportunity to be part of a forward-thinking, values-driven organisation with an expanding footprint.
• Work on diverse, meaningful projects that make a real impact.
• Enjoy a collaborative culture, flexible working, and opportunities for growth.

Take the next step in your career with this exciting Head of Procurement & Risk Manager role. Apply via the site or contact Jane Wallbank on +44 (0) .

Location:

●   4 days/week in-store: London (Base Store: Westfield White City)

• May be required to work in other London stores & occasional travel regionally for store openings and events

●   1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun   

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for.

●   Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business.

●   Consistently achieve individual sales goals and contribute to brand sales objectives.

●   Stay up to date with product/brand education to ensure the highest level of service.

●   Build strong relationships with in-store teams and clients, becoming a trusted expert

●   Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards.

●   Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding.

●   Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz.

●       Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager.

●   Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone.

●   Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner.

●   Educate customers digitally about product usage, routines, and troubleshooting.

●   Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements.

●   Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence.

●   An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated.

●   Proven experience in retail (ideally beauty/skincare) and/or customer experience roles.

●   Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results.

●   Organised and self-motivated, capable of managing priorities across multiple channels.

●   Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs.

●   Excellent written and verbal communicator.

●   Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision.

●   Strong attention to detail, initiative, and the ability to work both independently and collaboratively.

●   Agile and adaptable, with the flexibility to work evenings, weekends, and

Collinson Grant is a firm of Management Consultants. For more than 50 years we have been helping organisations to restructure, merge acquisitions, cut costs, increase performance and profit, and manage people. Our clients are leading organisations throughout Europe, North America, and the public sector. Some senior managers have been clients for more than 30 years.

Most of our work is about organisation, costs and people. We know how to design and install better business processes, to restructure, to set up new managerial and financial controls, to get better performance from overheads, to create efficient supply chains, and to manage people. We work in various sectors, including Aerospace, Chemical, Civil Nuclear, Construction, Defence, Energy, Engineering, FMCG, Infrastructure and Manufacturing. Our work requires a significant amount of travel.

Our ambitions now demand another Management Consultant to join our team. You may not have been a Management Consultant before, but will have been a line manager and business leader in a larger organisation. You will now be looking to use this knowledge and experience by working for a long-established and well-respected consultancy with international clients and challenging assignments.

Able to demonstrate a sound commercial instinct, you will have a strong academic record. You will have the personal credibility to engage with executives on the boards of leading organisations, and to form robust and long-term relationships.

If you are based in the United Kingdom and have the skills to achieve, manage, or win management consultancy assignments we would like to hear from you.