130 Administrative jobs in the United Kingdom

Job Description

Job Title: Admin Officer - High Wycombe Courts
Location: High Wycombe
Contract: Temporary (Until July 2026)
Salary: £12.36 per hour, rising to £12.53 after 12 weeks
Hours: Monday to Friday, full-time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Brook Street is currently recruiting for an Admin Officer to join a respected public sector organisation within the legal sector. This position is based at High Wycombe Courts , working for HM Courts & Tribunals Service (HMCTS) -an agency of the Ministry of Justice . HMCTS plays a key role in supporting the legal system across England and Wales, ensuring justice works for all.

Key Responsibilities:

You will join a flexible, supportive team and undertake a range of duties including:

Administration

• Preparing case files and documents for court and tribunal hearings
• General office duties such as photocopying, filing, and post handling
• Updating records on internal systems and handling data entry
• Organising meeting rooms, training sessions, and related materials

Drafting

• Composing standard letters, notes, reports, and meeting minutes

Operations

• Clerking in civil and family courts and tribunals
• Supporting court users, managing schedules, and processing documents
• Handling enquiries via telephone, email, and face-to-face
• Assisting with projects and contributing to team meetings and improvements
• Performing ad-hoc roles such as Jury Bailiff Officer or Health & Safety Coordinator

Casework Processing

• Managing legal documents including court orders, fines, and claims
• Accurately recording and interpreting court results
• Working to performance targets for speed and accuracy

Verification & Compliance

• Checking documentation, ensuring accuracy and compliance with procedures
• Reviewing work completed by colleagues

Information Handling

• Gathering and preparing statistical data, reports, and case bundles
• Running daily team information board (TIB) meetings where required

Calculations & Reporting

• Handling financial data, statistical reporting, and account reconciliation
• Managing juror numbers efficiently and within budget

Customer Communication

• Liaising with the judiciary, legal professionals, court users, and external partners
• Providing guidance, enforcing decisions, and delivering exceptional customer service

Requirements:

• Excellent organisational and communication skills
• Proficient in Microsoft Office and comfortable with data entry
• Able to work both independently and collaboratively
• A professional and proactive approach to customer service

Please note: This role requires DBS clearance and three years of referencing .

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Description

MOJ - Admin Assistant

Admin Assistant

Location: St Katherine House 21-27 St. Katherines Street, Northampton, NN1 2LH
OFFICE BASED
Hourly rate: £12.21
Working Days/Hours: 37 hours per week, Monday-Friday 8:00am - 4:00pm.
Contract: This a temporary position until 31 st October 2025 but due to be extended pending performance and business needs

Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as anAdmin Assistant. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience Needed/desired:

• Typical qualifications and experience: five GCSEs at Grade C or above or equivalent (including English Language or equivalent),
• NVQ Business Administration Level 2
• suitable clerical / administrative experience
• Microsoft packages

List the duties/ responsibilities:

• Answering standard enquiries and passing messages to others.
• Collecting and delivering files & bundles
• Creating, updating, distributing and tracking files, bundles, documents.
• Creating and/or maintaining databases, lists, manuals.
• Completing documents including standard letters, forms, applications, orders, records, registers, statistics etc.
• Copy, completing standard letters, forms, registers, etc where the information is clearly defined.
• Amending standard instructions, manuals and directories, circulating and distributing documents, journals etc.
• Opening, sorting, distributing and dispatching post.
• Lifting, filling & emptying sacks up to 11kgs on a daily basis.

Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
1 to 1 with a member of staff and e-learning, then they will reach out to the team for help/assistant.

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Description

Background
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

The key purpose of the role
Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.
Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.
Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

Key responsibilities
Administration
* Preparing papers and files for court, tribunals, hearings and meetings.
* Producing court/tribunal documents.
* General photocopying and filing.
* Creating and updating records on in-house computer system and data input.
* Post opening and dispatch.
* Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
* Preparing meeting agenda, joining instructions, handouts etc.
Drafting
* Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
Operations
* Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
* Assisting court users, supporting listing and rota management, checking files
* Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
* Handling counter (face to face), written and telephone enquiries.
* To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
* To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
* To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Processing casework
* Including standard documentation and information, court orders, claims, fines and fees, legal aid
* Resulting courts accurately, interpreting accurately the information required on a court file
* To work to workload targets in terms of throughput and accuracy
Checking and verifying
* Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Ensuring compliance and administration documentation meet quality standards.
* Role holders may be required to cross check and validate work completed by colleagues.
Collecting and assembling information
* For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
* Work may require interpretation of source materials, preparation of bundles, chasing.
* Role holders will need to modify and adjust information and make decisions to allow work to be completed.
* Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Undertaking calculations
* Produce basic statistical analysis reports and where required, process financial information.
* Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
* Spending limited sums of money on behalf of an office or unit.
* Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations
* Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
* To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Skills & Qualifications
5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.

Operational Delivery in HMCTS
This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in
* Face-to-face roles in HMCTS for example a court usher
* Contact Centre roles in HMCTS for example call centre advisers
* Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration
Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Description

MOJ - Administrative Officer

Administrative Officer

Location: St Katherine House 21-27 St. Katherines Street, Northampton, NN1 2LH
OFFICE BASED
Hourly rate: £12.53
Working Days/Hours: 37 hours per week, Monday-Friday 9:00am - 5:00pm.
Contract: This a temporary position until 31 st October 2025 but due to be extended pending performance and business needs

Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Administrative Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience Needed/desired:

• Dealing with customers
• Admin
• Time management
• IT skills
• Confident with technology
• Proactive thinking

List the duties/ responsibilities:

• Deal with written and verbal communications, including telephone, email, and letter enquiries.
• Complete administrative duties on an ad hoc basis and other grade-appropriate work, contributing to the whole team's work, involving collecting and delivering files and bundles
• Completing filing and post-room duties
• Operating office equipment
• Resulting, checking accuracy and completeness against guidelines or a proforma, e.g.
• Providing support to colleagues
• Creating and maintaining databases, lists, manuals
• Completing documents, including standard letters, forms, applications, orders, records, registers, statistics etc

Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
1 to 1 with a member of staff and e-learning, then they will reach out to the team for help/assistant.

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Conference & Events Sales Manager
Location: Liverpool
Salary: £35,000 per annum
Type: Full-Time | Office-Based

JWR is proud to be partnering with a prestigious 4-star hotel in Liverpool to recruit an experienced and motivated Conference & Events Sales Manager . This is a fantastic opportunity for a sales-driven professional to lead a high-performing team within a well-established, fast-paced hospitality environment.

The Role
As C&E Sales Manager, you will take full ownership of the day-to-day management of the C&E Sales Office , ensuring the smooth coordination of all conference, events, and group bookings . With a strong presence in the office and a hands-on approach, you will support, develop and drive your team to deliver exceptional service and meet revenue targets.
This is an ideal role for a proactive leader who thrives in a people-focused, results-driven environment.

Key Responsibilities
* Lead and manage a team of 3 experienced Sales Executives
* Oversee all reactive sales enquiries for conferences, events, and group bookings
* Step in to manage enquiries and client communication during peak periods
* Ensure accurate and timely preparation of function sheets and event documentation
* Liaise closely with the operational team via regular meetings to review upcoming events
* Produce and present sales forecasts, monitor team performance, and identify areas for growth
* Maintain strong awareness of competitor activity and market trends

What We're Looking For
* Proven experience as a C&E Sales Office Manager in a 4-star hotel environment (branded or independent)
* Strong background in reactive sales , revenue strategy, and performance tracking
* Confident user of Opera or similar hotel booking systems
* Natural leader with the ability to motivate, develop and support a close-knit team
* Strong communication and organisation skills, with attention to detail under pressure
* Ability to manage high volumes of enquiries while maintaining a high level of service

Why Apply?
This role offers the chance to take the lead in a well-established and supportive hotel sales environment , where your contribution will be valued and your career can continue to grow. If you're a hands-on leader with a passion for sales and hospitality, we'd love to hear from you.
Please note: Sponsorship is not available for this position. Candidates must have the right to live and work in the UK.
Apply today with your up-to-date CV to be considered for this opportunity.

Role Summary

• Greet and attend to all visitors (including patients) according to dispensary guidelines.
• Prepare medications for patients use using the EPIC system.
• Dispense Royal Devon Inpatient, Discharge and Controlled Drug Medications in preparation for checking, using the EPIC Dispensing System. You will also be expected to dispense medication for specialist areas including Devon Partnership Trust, the Hospice and specialty clinics within the Trust.
• Receive Controlled Drug (CD) Prescriptions, CD Requisition Books and other documents for onward dispensing or passing to the appropriate staff member/team for further action.
• Hand out medicines to patients and ward staff following correct processes.
• Assist in meeting deadlines.
• Assist in the training of new member of staff including the dispensary team, pharmacists, foundation year pharmacists and pre-registration student technicians. You will also be expected to help in the training of the aseptic team (to support dispensary weekend working).
• Maintain accurate dispensary inventory by stock rotation/monitoring of stock (including date checking) and by keeping accurate computer and paper records.
• Maintain accurate dispensing records and assist with filing and archiving.
• Maintain clean and tidy dispensing facilities and safe systems of work.
• Answer the dispensary telephone calls and deal with enquiries in the appropriate manner according to departmental procedures.
• Manage and maintain the dispensary inbox emails and respond to queries appropriately.
• Assist in general house-keeping duties as and when necessary including:
  1. Putting away medicines
  2. Replenishing consumable items e.g. bags, bottles, oral syringes, etc.
  3. Filing paperwork
  4. Cleaning trays, computers and work spaces regularly

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Job summary

This post provides a unique opportunity to join the pharmacy team at the Royal Devon University Healthcare NHS Foundation Trust and provides a good opportunity for the right candidate to extend their skills as part of our busy department.

The post holder will be embedded into the core dispensary team based in the main pharmacy where there is a range of supportive staff with a range of qualifications.

As a key member of the Trust, you'll be joining an exceptional team working together to help our patients when they need it most.

Main duties of the job

To participate in flexible working arrangements including late duties and bank holidays and as appropriate. Please note that in order to deliver a high standard of care to patients the pharmacy service operates 7 days a week and staff are therefore required to work some weekends as part of their contracted hours.

Job Description

The full job description outlines the key areas of responsibility for the role and the person specification details the qualifications, skills, knowledge and experience required. For more information on the Job Description please view the attachment linked to the advert.

More detail about the role

The Pharmacy Department at the Royal Devon is looking for an enthusiastic and hardworking person to extend their skills as part of our busy dispensary team.

You will need to have NVQ level 2 or 3 or equivalent NPA pharmaceutical or dispensing qualification and prior experience working in a hospital or community pharmacy.

You will be based within the Pharmacy Dispensary where full training will be given in all aspects of hospital dispensary services, including the electronic patient record and dispensing systems.

Full time hours are available (37.5 hours per week), which can be worked flexibly as agreed at the interview. Please note that in order to deliver a high standard of care to patients, the Pharmacy service operates 7 days a week and staff are therefore required to work some weekends and bank holidays as part of their contracted hours.

Working Pattern: 37.5 per week

Interview Date: Monday 8th September 2025

For further information: Shane Ring, Deputy Dispensary Manager Tel 01392 406028

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.

Job Details

Meeting & Events Sales Office Manager - Aloft Liverpool

At RBH, every member of our team plays a part in delivering exceptional service to our guests,

our owners and our colleagues.

We take pride in our values and strive to:

Act with Integrity

Deliver Excellence

Have the Ambition to continuously improve, and

Show that we Care

Key Responsibilities - Meetings & Events Manager, Aloft Liverpool

Operational Excellence

• Oversee the management and audit of Function Tracker ensuring all event details are accurately entered and function sheets are clear and comprehensive as well as Opera for billing elements.
• Cross assistance within reservations for blocks and transient where needed to support the office function.
• Maintain an effective filing system and Opera processes to ensure smooth operations and data integrity.
• Coordinate with the Hotel Reservations team to manage group bedroom blocks for events.
• Liaise with the Operations Manager and Head Chef to communicate event requirements and last-minute changes.
• Ensure all daily Meetings & Events revenue is accurately captured and charged.

Client Experience & Event Delivery

• Manage the full client journey from enquiry to post-event follow-up, ensuring a seamless and professional experience.
• Conduct and manage show-rounds for prospective clients.
• Ensure all customer requests and enquiries are handled efficiently and professionally.
• Carry out post-event follow-ups and aftersales calls to gather feedback and secure repeat business.

Team Leadership & Collaboration

• Lead and engage with the operations team and sales office team to create commercial culture, ensuring high performance and proactive client engagement.
• Host and support the weekly operations meeting, reviewing all upcoming events with relevant departments.
• Collaborate with cross-functional teams to support operational delivery and revenue growth.

Sales & Revenue Management

• Monitor and follow up on all enquiries to maximise conversion and client satisfaction.
• Execute proactive telesales and outreach to drive new business and meet revenue targets.
• Support the delivery of monthly revenue budgets and forecasts.
• Support GM and sales team in budgeting process, weekly forecasts.
• Increase the share and profitability of existing accounts while securing new business across key market segments.

Marketing & Business Development

• Represent Aloft Liverpool at trade shows, exhibitions, and agency visits to promote the Meetings & Events offering.
• Collaborate with the remote sales team to drive agency relationships and new business.
• Work with marketing teams to develop and execute targeted campaigns for Meetings & Events.
• Develop and manage marketing metrics and analytics to measure campaign effectiveness and identify areas for improvement.

Reporting & Strategy

• Produce and analyse daily, weekly, monthly, and quarterly reports to track performance and identify opportunities.
• Stay informed on industry trends and competitor activity to maintain a competitive edge.
• Devise and deliver training strategies to engage hotel team members in identifying and converting sales leads.
• Be integral in the budget process and responsible for delivery and execution of your department
• Attend HOD meetings and commercial reviews to reflect and report on your business.

Experience

The employee should be a positive, pro-active, outgoing and energetic individual with a "can do" attitude

They must have a proven track record in converting Wedding, Conference and Event enquires to confirmed sales.

A minimum of 3 years' experience in, Conference and Events or Sales Management role is required.

An in-depth knowledge of Opera PMS and M&E CRM is essential.

The candidate must have strong organisational and communication skills with a pride in the attention to detail they take in their work.

We are looking for highly motivated person with good business acumen and an eye for an opportunity and detail

Profit

Prepare and manage departmental budgets.

Develop and execute sales strategies to drive revenue.

Pro-actively pursue all practices in-line with company environmental and energy saving initiatives.

Company

Learn more about this company

Visit this company's hub to learn about their values, culture, and latest jobs.
Visit employer hub

Position : Front of House Manager

Location : Leeds City Centre

Contract Type : Permanent

Working Pattern : Full Time, 08:30 - 17:00

Salary : £27,000

Are you passionate about delivering exceptional customer experiences? Do you thrive in a vibrant environment where you're surrounded by a professional and enthusiastic team?

About the Role:

As a Front of House Manager, you will play a pivotal role in shaping memorable experiences for clients, occupiers, visitors, and stakeholders. Located in the modern front of house area, you will embody the spirit of hospitality and serve as an ambassador for this business.

Note on the hours - these are the standard hours you'll complete but flexibility will be required when events are happening so you may start and finish earlier or later.

What You'll Do:

• Enhance Customer Experiences : Identify innovative opportunities to elevate customer services and deliver them at the highest standards
• Warm Welcomes : Provide a warm hospitality-style welcome and a fond farewell to everyone
• Immaculate Presentation : Ensure front-of-house areas are always presented to perfection
• Support the Building Manager : Assisting with administration and facilities tasks as needed
• Relationship Building : Develop professional relationships with clients, occupiers, and stakeholders
• Complaint Resolution : Address complaints with prompt resolutions, escalating when necessary
• Concierge Services : Offer concierge services, such as dry-cleaning pickups, restaurant reservations, and transportation arrangements
• Communication : Respond to telephone and email enquiries professionally, ensuring follow-ups as required

What We're Looking For:

• Experience in Front of House, customer experience, hospitality, or a related field.
• Strong relationship-building skills and a flair for complaint resolution.
• Excellent telephone etiquette and email communication skills.
• A proactive approach to property management and concierge services.

Apply Now!

Applications will be checked daily and all successful candidates will be contacted.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Mo McHugh

Executive Assistant Head Office - Wonderfield Group Contract: Full Time
Salary: 40,000 - 50,000
Contracted Hours: 40

The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $.5b and Ebitda in excess of 140m a year with an ambitious growth trajectory.

About you

Highly personable and professional with exceptional organisational skills and attention to detail.
Confident managing senior-level diaries, communications, and fast-paced priorities with discretion.
A proactive problem-solver who thrives in dynamic environments and keeps everything running smoothly.

• Strong Organizational Skills: Ability to manage multiple tasks efficiently and effectively, prioritizing as necessary.
• Excellent Communication: Clear and professional communication skills, both written and verbal, to liaise effectively with the leadership team and external contractors.
• Proactive Attitude: A proactive approach to problem-solving and continuous improvement of office management processes.

The Executive Assistant  is responsible for providing comprehensive administrative and secretarial support to the UK leadership team. This role includes organising travel, supporting the creation of PowerPoint materials, minute-taking at Executive meetings, and managing the three offices in the Acton campus. The role is crucial in ensuring the offices are safe, efficient, and comfortable work environments.

Key Accountabilities
• Provide administrative and secretarial support to the UK leadership team.
• Organise travel arrangements for team members, ensuring cost-effective and efficient travel plans.
• Assist in the creation of professional PowerPoint presentations and other materials as needed.
• Take and distribute minutes at Executive meetings, ensuring accuracy and confidentiality.
• Manage the daily operations of the three offices in the Acton campus.
• Co-ordinate with cleaning and maintenance contractors to ensure high standards of office upkeep.
• Ensure compliance with health and safety regulations in all office spaces.
• Oversee office supplies inventory and procurement, maintaining cost efficiency.
• Facilitate office moves, renovations, and space planning as needed.
• Provide general support to office staff to enhance productivity and morale.

We're proud to offer:

• Working from Acton (Monday, Wed, Thu, Fri) & Liverpool Street, London (Tue)
• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, c