104 Network Support jobs in the United Kingdom

Location:

Head Office Elland - Halifax

Schedule:

Monday to Friday, 8.30am - 5pm

No Weekends

Purpose of the role:

Provide technical support for Terberg DTS engineers and service support employees.

To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard.

To provide effective customer service.

Location:

Head Office Elland - Halifax

Schedule:

Monday to Friday, 8.30am - 5pm

No Weekends

Purpose of the role:

Provide technical support for Terberg DTS engineers and service support employees.

To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard.

To provide effective customer service.

IT Services

Part time (0.6 FTE, equivalent to three days per week), fixed term for three years.

Based on the Loughborough Campus

Here’s more about the role and what we are looking for:

We’re looking for a creative and enthusiastic individual to join our Network and Smart Campus Team.

You will work as part of an established technical team, assisting with the rollout of a new Wi-Fi network across the campus including physical replacement of wireless access points, configuration, structured cabling repairs and general network maintenance.

Key Requirements:

• You will have previous experience working on IT networks, structured cabling systems, patching fibre optic cables
• You will have excellent logical diagnostic skills with the ability to troubleshoot and resolve technical issues with wired and wireless networking technologies.
• You must be a good communicator, have a flexible approach to work, a willingness to learn and be a team player.

For more information refer to the Job Description and Person Specification.

Why should you apply:

As a member of IT Services, you can expect:

• Support in developing your career, allowing you to progress towards your goals in a friendly environment.
• Development opportunities including exposure to a wide breadth of technologies.
• Work closely with all our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey.
• A superb 440-acre green site in the heart of Leicestershire with first-rate facilities, plenty of open space, gardens, and sports areas.
• A great salary and benefits package, generous holiday allowance and pension scheme.

Application process:

If you are interested in applying for this role, you must use the below steps as a guide to completing the application.

• Login to our vacancies platform, either by registering as a new user, logging in using existing details, or if you are an internal member of staff log in through my.HR.
• Complete all the required sections of the application form
• Fully complete the supporting statement as this will be used to assess your application, Within the supporting statement you should demonstrate, using examples, how you meet each of the "essential" and as many of the "desirable" criteria as possible – these are identified as “stage 1” in the person specification (within the Job Description).
• For further support refer to our application guidance , which includes some top tips and support to help you when completing your application

Please fully complete the application form as CVs will not be used.

Interview process and further information:

• Informal chats about the role are welcomed, please contact Anthony Tunley, Network and Smart Campus Team Manager,
• If your application is successful, you will be invited to undertake a technical assessment and interview. Both will be in-person and held on campus on the same day.

Closing Date: 5th September 2025

Interview Date: 15th September 2025

Location:

Head Office Elland - Halifax

Schedule:

Monday to Friday, 8.30am - 5pm

No Weekends

Purpose of the role:

Provide technical support for Terberg DTS engineers and service support employees.

To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard.

To provide effective customer service.

CLJB1_UKTJ

About Us

Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.

With over 2,800 employees worldwide, SolaX is continuously expanding and seeking talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.

We are currently looking for a Technical Support Engineer based in the United Kingdom to support our installer clients, partners, and internal teams across the UK market.

Job Responsibilities

1. Provide pre-sales, in-process, and after-sales technical support for installer clients in the UK market.
2. Deliver technical guidance and training to internal teams and external partners.
3. Collaborate with cross-functional team members on customer visits , technical troubleshooting , and market research .
4. Create and maintain detailed service documentation , including service reports, maintenance records, and customer communication logs.
5. Perform other tasks and assignments as required by management.

Job Requirements

1. Bachelor’s degree or above in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
2. Fluent in Mandarin and English (both written and spoken) for effective internal and external communication.
3. Strong client-facing skills with the ability to handle and resolve on-site technical issues independently.
4. Willingness to travel frequently for business purposes, sometimes on short notice.
5. Prior experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
6. Possession of a valid driver’s licence is an advantage.
7. Outstanding fresh graduates with a strong technical foundation and enthusiasm for the renewable energy sector may be considered.

What We Offer

• Competitive salary and benefits aligned with UK market standards.
• Opportunities for technical training and international collaboration.
• A supportive, inclusive, and dynamic work environment.
• The chance to contribute to the renewable energy transition in the UK and Europe.

How to Apply

If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you. Please send your CV and cover letter to

CNI Network Administrator - 6 months - Hybrid (Wokingham) - Inside IR35

We are seeking a skilled CNI Network Administrator to join our team on a full-time basis , working 3 days per week on-site in Wokingham and 2 days remotely . In this role, you will be responsible for the administration of critical network infrastructures, including LAN, WAN, intranets, and CNI/SCADA systems.

Key Responsibilities:

• Analyse organizational IT infrastructure needs, design network architecture (LAN, WAN, intranets, SCADA/CNI), and present solutions to management.
• Assess network traffic, capacity, and speed requirements; recommend load balancing, segmentation, and optimization strategies.
• Identify, configure, and maintain required hardware (Routers, Switches, Firewalls) and software (drivers, VPNs, DNS).
• Implement and monitor network security measures, ensure compliance with audit standards, policies, and government regulations (ISO, CNI, SCADA, cybersecurity protocols).

What You Will Ideally Bring:

• Active SC Clearance
• Proven expertise in deploying and administering LAN, WAN, intranets, and critical CNI/SCADA networks.
• Strong knowledge of TCP/IP, IPv6, DNS, VPNs, Firewalls, load balancers, and segmentation.
• Deep understanding of network security principles, compliance frameworks, and regulatory requirements.
• Strong track record in installation, configuration, and operational support of network hardware/software.

Contract Details:

• Duration: 6 months (view to extend)
• Day Rate: Up to £400 per day (Inside IR35)
• Location: 3 days on site (Wokingham)
• Start Date: ASAP

Are you looking for your next SaaS or CRM Software Support Team leadership challenge ?

Eager to drive the success of a talented UK team supporting clients across EMEA ?

If so, why not read on ?

From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, They’re on a mission to help sales teams reach their highest potential.

Their diverse team around the world shares a passion for helping customers succeed.

Together, they’re building a culture that values personal and professional growth—and they’re proud to be recognized as a Great Place to Work.

Our client cares about work/life balance and flexibility for their employees, and they're proud of how they show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place ! Learn more about our careers and how you can be part of their UK and global expansion journey.

About the Role

Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution.

As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week.

Impact you will make in the role:

• Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs
• Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning
• Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations
• Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery
• Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality
• Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency
• Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards
• Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team
• Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration
• Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination
• Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering
• Support implementation readiness and customer transitions in partnership with other cross-functional teams

What you will bring:

• 5+ years of experience in people leadership roles within a B2B technical support environment
• Proven ability to drive support team performance, productivity, and accountability at a regional or functional level
• Strong understanding of case management principles, support tooling, and SLA-driven operations
• Demonstrated success implementing performance improvement plans and structured coaching
• Excellent organizational and execution skills with a bias toward action and clarity
• Effective communicator, able to lead with transparency and inspire commitment to goals
• Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred

Preferred:

• Experience leading support delivery teams in SaaS or enterprise software environments
• Working knowledge of CRM systems and technical troubleshooting processes
• Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management
• Understanding of workforce forecasting, support analytics, and case routing logic.

This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You’ll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position.

If this sounds like your next career challenge then why not apply today ? We’ll look forward to hearing from you !

Technical Support Chemist

Are you a hands-on chemist with a passion for problem-solving and technical excellence? This role offers the opportunity to lead laboratory operations for a dynamic industrial solvents business, ensuring high-quality, safe, and compliant processes. You’ll be at the heart of technical decision-making, supporting customers, sales teams, and internal stakeholders with expert knowledge, while keeping the lab running efficiently and effectively.

Role Overview

As a Technical Support Chemist, you’ll spend approximately 90% of your time in the laboratory, managing quality control processes, conducting testing, and maintaining compliance with safety and environmental standards. The remaining 10% will involve travelling with the sales team to customer sites to provide technical support, troubleshooting, and product demonstrations. This role requires a full UK driving licence due to location and travel commitments.

Key Responsibilities

• Manage and oversee laboratory operations, ensuring all equipment is calibrated, maintained, and repaired promptly.
• Conduct qualitative and quantitative testing of raw materials and products, liaising with accredited third-party labs where needed.
• Maintain and optimise laboratory quality standards, ensuring accurate, efficient, and compliant processes.
• Join the sales team on customer visits to provide on-site technical advice, troubleshooting, and support for product trials.
• Collaborate with technical and sales teams to provide expert guidance to customers and support product development projects.
• Diagnose and resolve technical and quality issues related to solvent production and application.
• Deliver training on safe handling, storage, and disposal of solvents.
• Stay informed on industry trends, technologies, and regulations affecting industrial solvents.
• Conduct internal ISO audits and support external compliance inspections.
• Generate lab performance metrics and reports to support business decisions.

Skills & Experience

Essential:

• Degree in chemistry or a related discipline ( or equivalent experience)
• Laboratory experience in an industrial quality control environment, ideally from the solvents sector, but applications are welcome from allied industries such as polymers, cosmetics, or pharmaceuticals.
• Full UK driving licence.
• Strong technical problem-solving skills and attention to detail.
• Excellent organisational, communication, and teamwork abilities.

Desirable:

• Knowledge of regulations governing solvent use.
• Customer-facing experience and the ability to translate technical information for diverse audiences.

• Location: Rugby
• Salary: £30,000 – £35,000 per annum

Why Apply?

This is an excellent opportunity to combine your technical expertise with real-world problem-solving in a supportive and collaborative environment. You’ll have the autonomy to make meaningful contributions while working closely with customers and colleagues to deliver innovative and compliant solutions — both in the lab and out in the field.

We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of advanced, precision electromechanical products.

Key Responsibilities:

• Providing real-time technical support to customers

• Delivering training sessions onsite and virtually

• Create, update and maintain technical documentation in German

• Conduct hands on trouble shooting and analysis data on performance of equipment

• Test and evaluate in house systems and software

• Provide tailored support for new applications and help users become self-sufficient

Requirements:

• Minimum 2 years' experience in a customer facing role providing technical support

• Must be fluent in German (Spoken and Written)

• Knowledge of Electromechanical systems

• Able to read industrial and engineering drawings or schematics

• Ability to travel internationally as required

• Excellent analytical and communication skills

By joining this business as their new Technical Support Engineer you will be rewarded with:

• Company pension
• 25 days holiday plus 8 days for