131 Clinical Support jobs in the United Kingdom

Job summary

Invicta Health has an exciting opportunity for a Clinical Support Worker to join the team on a part time basis at East Cliff Practice, working 21 hours per week.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

As a Clinical Support Worker you will be responsible forperforming venepuncture to obtain blood samples from patients as the result ofa direct referral from a GP, Nurse Practitioner, Clinical Pharmacist, PracticeNurse & qualified clinicians. You will work strictly in accordance withspecific practice guidelines and protocols.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• NHS Pension
• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Flexible working
• Approved blue light card provider
• Salary Sacrifice Schemes
• Company Car Lease Scheme
• Employee Assistance Programme

Job description

Job responsibilities

Main Responsibilities
Collection ofsample(s)s of blood in accordance with training and procedures, ensuring the patientis as comfortable and relaxedas possible and has given consent.

Check patientidentification against GP/nurserequest and confirmwith patient wheneverpossible.

Ensure all samples are stored in appropriate containers and accurately labelledto confirm patient identity.

Accurately recordcollection of blood samples in the patientmedical record in accordance with practice procedure.

Ensure that samples are dispatched to the appropriate laboratories in a timely manner.

Undertake ECG and BP Tests.

Deliver Dermascope Clinics as required.This includes seeing and assessing patients independently and taking responsibility for onwardreferrals.

Administer flu vaccinations to patients as and when required.

Recognise simpletest results (bloodglucose, ECG and BP) and take appropriate action.

Ensure that all anomalies on test results are reported to a seniormember of staff.

Assist with minor operations/procedures by reviewing infection, prevention, andcontrol measures, ensuring equipment is available, passing equipment to theclinician and chaperoning patients on request.

Record patientinformation clearly, concisely, ensuring adherence to national and local guidance.

Liaise with andassist members of the administrative team with regardsto Phlebotomy tasks and queries.

Report any clinical or environmental issues of concern and take action to rectifythese where appropriate.

Check and record fridgetemperatures daily to maintain the cold chain. Check and re-stockphlebotomy equipment in GP rooms regularly.

Understand the importance of and adhereto infection controlissues. Keep all clinicalareas clean and free from clutter.

Maintain the practice healthpromotion board, ensuringit is kept up to date with relevant and correct information.

Communicate effectively, sensitively, and compassionately with colleagues, patients and carers. Recognising theirneeds for alternative methods of communication.

Liaise with andfeedback effectively to the nursingteam and other membersof multi-disciplinary team.

Contribute to the educationof students from various healthand social care professions and support other staffto gain new skills and knowledge.

General Duties
To work collaboratively and professionally with colleagues across Invicta Health, building and maintainingrelationships.

To contribute to the development of services, including processes, templates and principles.

To ensure that strictconfidentiality is observed at all times, especially when dealing with personalinformation.

To take part in any statutory and mandatory trainingor other trainingand development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changingnature of InvictaHealth, job descriptions will evolve and aretherefore subject to periodic review.

Full terms and conditions of employment will be issuedif an offer of employment is made.

Job description
Job responsibilities

Main Responsibilities
Collection ofsample(s)s of blood in accordance with training and procedures, ensuring the patientis as comfortable and relaxedas possible and has given consent.

Check patientidentification against GP/nurserequest and confirmwith patient wheneverpossible.

Ensure all samples are stored in appropriate containers and accurately labelledto confirm patient identity.

Accurately recordcollection of blood samples in the patientmedical record in accordance with practice procedure.

Ensure that samples are dispatched to the appropriate laboratories in a timely manner.

Undertake ECG and BP Tests.

Deliver Dermascope Clinics as required.This includes seeing and assessing patients independently and taking responsibility for onwardreferrals.

Administer flu vaccinations to patients as and when required.

Recognise simpletest results (bloodglucose, ECG and BP) and take appropriate action.

Ensure that all anomalies on test results are reported to a seniormember of staff.

Assist with minor operations/procedures by reviewing infection, prevention, andcontrol measures, ensuring equipment is available, passing equipment to theclinician and chaperoning patients on request.

Record patientinformation clearly, concisely, ensuring adherence to national and local guidance.

Liaise with andassist members of the administrative team with regardsto Phlebotomy tasks and queries.

Report any clinical or environmental issues of concern and take action to rectifythese where appropriate.

Check and record fridgetemperatures daily to maintain the cold chain. Check and re-stockphlebotomy equipment in GP rooms regularly.

Understand the importance of and adhereto infection controlissues. Keep all clinicalareas clean and free from clutter.

Maintain the practice healthpromotion board, ensuringit is kept up to date with relevant and correct information.

Communicate effectively, sensitively, and compassionately with colleagues, patients and carers. Recognising theirneeds for alternative methods of communication.

Liaise with andfeedback effectively to the nursingteam and other membersof multi-disciplinary team.

Contribute to the educationof students from various healthand social care professions and support other staffto gain new skills and knowledge.

General Duties
To work collaboratively and professionally with colleagues across Invicta Health, building and maintainingrelationships.

To contribute to the development of services, including processes, templates and principles.

To ensure that strictconfidentiality is observed at all times, especially when dealing with personalinformation.

To take part in any statutory and mandatory trainingor other trainingand development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changingnature of InvictaHealth, job descriptions will evolve and aretherefore subject to periodic review.

Full terms and conditions of employment will be issuedif an offer of employment is made.

Person Specification

Experience

Essential

• Phlebotomy experience working within a healthcare setting.
• Experience providing quality care.

Desirable

• Experience working in a GP Surgery.
• Knowledge of blood borne viruses.

Key Skills

Essential

• Good interpersonal and communication skills.
• Effective time management skills.
• Ability to work independently following verbal or written instruction.
• Adaptable to change.

Desirable

• Knowledge in clinical systems including EMIS and DOCMAN.

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy.
• Qualified in Phlebotomy.
• Care Certificate qualification.
• Chaperone training.

Desirable

• Knowledge and skills in Primary Care (KaSPac) or STEP Programme.

Personal Attributes

Essential

• Strives for excellence.
• Honest and fair.
• Leads by example.
• Positive can do attitude

Person Specification
Experience

Essential

• Phlebotomy experience working within a healthcare setting.
• Experience providing quality care.

Desirable

• Experience working in a GP Surgery.
• Knowledge of blood borne viruses.

Key Skills

Essential

• Good interpersonal and communication skills.
• Effective time management skills.
• Ability to work independently following verbal or written instruction.
• Adaptable to change.

Desirable

• Knowledge in clinical systems including EMIS and DOCMAN.

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy.
• Qualified in Phlebotomy.
• Care Certificate qualification.
• Chaperone training.

Desirable

• Knowledge and skills in Primary Care (KaSPac) or STEP Programme.

Personal Attributes

Essential

• Strives for excellence.
• Honest and fair.
• Leads by example.
• Positive can do attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC
Address

East Cliff Practice

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD

Employer's website

Job summary

An exciting new opportunity has arisen for a Clinical support worker in Specialist Palliative Care.

The post holder will work under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C's Values and Behaviour Framework.This job description is to be read in conjunction with the core skills list for this particular role.

Main duties of the job

Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C's Values and Behaviour Framework.This job description is to be read in conjunction with the core skills list for this particular role.

About us

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here: description

Job responsibilities

Main Duties & Responsibilities1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.2. To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)3. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.4. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities5.6. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.7. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.8. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.9. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.10. Provide and deliver a high standard of individualised personal nursing care.11. To keep the clinical area clean and tidy maintaining a safe environment12. To adhere to trust infection control procedures.13. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.14. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.15. To support relatives under the guidance of a RN.16. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)

Please read the detailed Job description and Person specification document attached to this advert for more information.

Job description
Job responsibilities

Main Duties & Responsibilities1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.2. To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)3. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.4. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities5.6. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.7. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.8. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.9. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.10. Provide and deliver a high standard of individualised personal nursing care.11. To keep the clinical area clean and tidy maintaining a safe environment12. To adhere to trust infection control procedures.13. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.14. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.15. To support relatives under the guidance of a RN.16. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)

Please read the detailed Job description and Person specification document attached to this advert for more information.

Person Specification

Qualifications

Essential

• Education to GCSE level Grade C in English and Mathematics or equivalent
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care

Other

Essential

• Able to make own travelling arrangements
• Ability to work 12.5 hour shift day/night patterns
• May be required to work in other community hospital's within our trust in order to meet the needs of the service

Experience

Essential

• Some previous experience in a nursing/Care Assistant role

Communication

Essential

• Clear oral communication
• Basic computer skills

Personal and People Development

Essential

• Polite/courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Good interpersonal skills
• Responds positively to change
• Flexible
• Ability to work as part of a multi-disciplinary team
• Social skills

Skills, abilities and knowledge

Essential

• Good interpersonal and communication skills
• Good organisational skills
• Basic I.T. and computer skills
• Good numeracy and literacy skills

Person Specification
Qualifications

Essential

• Education to GCSE level Grade C in English and Mathematics or equivalent
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care

Other

Essential

• Able to make own travelling arrangements
• Ability to work 12.5 hour shift day/night patterns
• May be required to work in other community hospital's within our trust in order to meet the needs of the service

Experience

Essential

• Some previous experience in a nursing/Care Assistant role

Communication

Essential

• Clear oral communication
• Basic computer skills

Personal and People Development

Essential

• Polite/courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Good interpersonal skills
• Responds positively to change
• Flexible
• Ability to work as part of a multi-disciplinary team
• Social skills

Skills, abilities and knowledge

Essential

• Good interpersonal and communication skills
• Good organisational skills
• Basic I.T. and computer skills
• Good numeracy and literacy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Norfolk Community Health and Care NHS Trust
Address

Priscilla Bacon Lodge

Century place, Colney

Norwich

NR4 7YA

Employer's website

Job summary

Ward 11 at King's Mill Hospital is seeking a dedicated and compassionate Clinical Support Worker to join our busy Surgical Ward.

Our ward comprises 24 beds, including 3 bays and 12 en-suite rooms, offering an excellent environment for both patients and staff. As a Clinical Support Worker , you will work alongside our highly skilled Multi-Disciplinary Team to deliver patient-centred care in a fast-paced and supportive setting.

We are looking for someone who is:

• Courteous and helpful, with a genuine passion for patient care.
• Committed to delivering the highest standardsof attention to patients, relatives, and visitors.
• Ateam player, ready to contribute to a motivating and stimulating atmosphere on the ward.

This is a fantastic opportunity to make a real difference in patients' lives while developing your skills in a dynamic clinical environment.

Apply now to become part of a team that values compassion, collaboration, and excellence.

Main duties of the job

Please see the main duties of the job description where a detailed description of main responsibilities of the role are specified.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9 th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job description

Job responsibilities

Please see the main duties of the job description where a detailed description of main responsibilities of the role are specified.

Job description
Job responsibilities

Please see the main duties of the job description where a detailed description of main responsibilities of the role are specified.

Person Specification

Knowledge

Essential

• Must understand basic requirements for individualised personal care
• Awareness of Safeguarding issues Recognise people's right to privacy and dignity, treating every person with respect

Qualifications

Essential

• NVQ 2 in care
• Educated to a good standard of general education equivalent to GCSE Maths & English level C or above
• Care Certificate or commitment to achieving within 2 weeks of commencement

Desirable

• Care Certificate" qualification. NVQ 3 in Health and Social Care

Further Training

Essential

• Able to attend a 6-day Clinical Induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as part of a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Contractual

Essential

• Flexible approach
• Able to work flexibly on a varied shift pattern according to the roster including nights and weekends

Person Specification
Knowledge

Essential

• Must understand basic requirements for individualised personal care
• Awareness of Safeguarding issues Recognise people's right to privacy and dignity, treating every person with respect

Qualifications

Essential

• NVQ 2 in care
• Educated to a good standard of general education equivalent to GCSE Maths & English level C or above
• Care Certificate or commitment to achieving within 2 weeks of commencement

Desirable

• Care Certificate" qualification. NVQ 3 in Health and Social Care

Further Training

Essential

• Able to attend a 6-day Clinical Induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as part of a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Contractual

Essential

• Flexible approach
• Able to work flexibly on a varied shift pattern according to the roster including nights and weekends

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust
Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL

Employer's website

Job summary

We are looking for a Clinic Support Worker to join ourteam. This role is key to ensuring the smooth running of our clinicoperations and supporting both our clients and clinicians. Regular travel toeducational settings for the purpose of observation and occasional travel toother Evolve sites may be required.

Main duties of the job

As a Clinic Support Worker, you will play a key role in completing our MDT neurodevelopmental assessments. Duties include administering elements of the assessment, such as Qb testing, conducting school interviews to gather detailed information, and observing children in their school settings. You will write detailed reports and records following assessments and present findings verbally within multidisciplinary meetings. You will also help maintain clinic organisation and provide general administrative support. This is a hands-on role requiring strong communication, analytical thinking, teamwork, effective report writing, and a proactive approach to client care.

This role may appeal to candidates seeking a career in the caring professions (e.g. Clinical Psychology, Speech and Language Therapy, Occupational Therapy) as it offers invaluable experience of working alongside a range of disciplines and understanding different roles.

Responsibilities:

• Support clinic operations, including facilitating and administering parts of neurodevelopmental assessments (Qb administration, school calls, observations, summarising questionnaires).
• Assist clinicians with equipment needs and setting up clinics.
• Record and manage information accurately and efficiently.
• Liaise with other professionals to gather assessment information.
• Provide general administrative and operational support to the clinical team.

About us

At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, our mission is to combine care, connection, empathy, and clinical excellence with no compromise. What began as a small practice delivering expert witness and neurodevelopmental assessments has grown into a national independent psychology service, providing NHS-funded assessments across the UK and, since 2023, in Dublin. We are clinician-founded and led, fully registered with HCPC and affiliated with the British Psychological Society, CORU, PSI, and the Royal College of Speech & Language Therapists. Our award-winning multidisciplinary team of over 100 experts specialises in autism, ADHD, dyslexia, and dyscalculia assessments for children, young people, and adults. We prioritise evidence-based, person-centred care that supports the whole individual, not just a diagnosis, and offer clinicians opportunities to contribute to training, research, and neuro-inclusive initiatives. Guided by compassion, clarity, and integrity, we are growing sustainably, with clinics across the UK and Ireland and a commitment to high-quality, meaningful impact in every service we provide.

Job description

Job responsibilities

About Evolve Psychology

At Evolve Psychology, we dothings differently. Founded in 2014 by Dr Laura Powling, Evolve Psychologybegan with a bold aim to redefine what clinical and forensic psychology meansin practice. Lauras vision was simple yet powerful, to bring care, connection,empathy and clinical excellence together, with no compromise.

What started as a smallpractice delivering expert witness and neurodevelopmental assessments hasblossomed into a national independent psychology service. We earned our firstNHS contract in 2021, launched satellite clinics to streamline access, androlled out neurodevelopmental services to families across the UK.

We are clinician founded and clinician led, proudly registeredwith HCPC and affiliated with the British Psychological Society. We are also award-winning,a testament to the dedication and quality of our multidisciplinary team of over100 experts.

What sets Evolve Psychology apart?

• Founded and led by Dr Laura Powling, aConsultant Clinical Psychologist with 18+ years experience across NHS,forensic, and neurodevelopmental services, bringing deep clinical insight andhands-on leadership to everything we do.
• We specialise in autism, ADHD, dyslexia anddyscalculia assessments for children, young people and adults offeringa high-quality, person-centred service backed by NHS contracts and availablevia Right to Choose across the UK.
• We prioritise clinical quality and real impact , not speedor scale at the expense of care. Our assessments are evidence-based,multidisciplinary, and designed to support the whole person, not just produce adiagnosis.
• We offer more than assessment work . Ourclinicians can contribute to the Evolve Skills & Research Academy, developingtraining, shaping neuroinclusive content, or collaborating on research, allpart of our broader mission to raise awareness and improve support forneurodivergent individuals, educational institutions and workplaces.
• We have a strong, values-led culture .Compassion, clarity, and integrity guide everything we do, from our teaminteractions to the way we support families.
• Were growing sustainably, with purpose. Withclinics across the UK and Ireland, a growing digital presence, and amultidisciplinary team of 100+ experts, Evolve is expanding with care, alwayskeeping quality at the centre.

The role

At Evolve Psychology Services, we equip our clinicians withcutting-edge tools and support to help them focus on what matters most: deliveringexceptional care to children, young people and their families.

You will join a passionate and supportive multidisciplinary teamdedicated to making a meaningful difference in the lives of children and youngpeople. Our service specialises in high-quality, evidence-based assessments forautism and ADHD, delivered through both NHS-funded referrals and privatepathways. As part of your role, you will be ensuring the smooth running of ourclinic operations and supporting both our clients and clinicians. Regulartravel to educational settings for observations, as well as occasional travelto other Evolve sites, may be required.

You will be responsible for:

• Supporting clinic operations, including facilitatingand administering elements of the assessment process (such as Qb testing, callsto schools, school observations, and summarising school questionnaires).
• Administering and managing assessment-related equipmentand assisting clinicians with setting up clinics.
• Recording and managing information accurately andefficiently in line with clinical and organisational requirements.
• Liaising with schools and other professionals togather and summarise detailed assessment information.
• Writing clear and accurate reports and recordsfollowing assessments.
• Presenting assessment information verbally withinmultidisciplinary team meetings.
• Assisting with the smooth running of the clinic andproviding general administrative and operational support to the clinical team.

OurWays of Working:

• Digital workflows and smart report-writing reduce admintime and enhance clinical impact.
• Acustom-builtelectronic health record system , developed in-house using market leading research
• Continuously enhancing internal systems, based on employeefeedback to improve efficiency
• Ongoing training and onboarding to ensure confidence in all tech and systems
• In-house ITand operational support , so you're never left troubleshooting alone

Qualifications and experience

• GCSE English and Maths grade 4-9
• A university degree or equivalent academicqualification
• Previous experience working in health, social care,or education preferred.
• Experience supporting children or adults withlearning difficulties, autism, or in a Special Educational Needs andDisabilities (SEND) environment preferred.
• Strong organisational and time management skills.
• Excellent interpersonal and communication skills.
• A compassionate and professional approach to workingwith clients and families.
• Ability to work effectively as part of a team.
• Well-developed written language skills
• Driving license and access to a vehicle for workpurposes
• Must be eligible to work in the UK

Why work with Evolve?

Be part of a supportive, purpose-driven team dedicated totransforming neurodevelopmental care across the UK. At Evolve, we offer:

• A values-led culture where clinical excellence,compassion, and staff wellbeing come first.
• Continued professional development, clinicalsupervision, and reflective practice to support the ongoing development of yourclinical skills.
• Competitive salary based on experience, with annualsalary reviews and pension contributions.
• Generous leave entitlement, including 28 days annualleave plus

Job summary

We are looking for a highly motivated Clinical Support Worker to join our children's team based at Norwich Community Hospital.

This main duties of this role will involve taking measurements of children when they arrive for their appointments at the centre, alongside covering the children's centre reception and assisting with stock management for our children's community nursing team.

Main duties of the job

Facilitate the efficient running of the Children's Centre by supporting the day-to-day running of clinics, performing clinical duties during a pre-clinic, maintaining the equipment, managing stock levels, and performing infection control procedures.

To support the children's clinical teams with the ordering of products, stock management, cleaning medical equipment and cupboard rotation to contribute to an effective and efficient children's nursing service.

Under the direction of the Community Paediatrician or Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

With the support of a colleague in the same role, you will provide cover to the children's reception area. Greeting children and their families to the children's centre ahead of their appointment, directing them to use the check in screen and being available to answer any queries during their time at the children's centre, to contribute to the efficient running of the children's clinics.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C's Values and Behaviour Framework.

About us

This is a unique role which includes a mix or administration, clerical and clinical work. If this post excites you, we look forward to your application.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job description

Job responsibilities

Main Duties & Responsibilities

1. To accurately and promptly carry out the instructions of the Community Paediatrician or Registered Nurse (RN) who is professionally accountable for the delivery of care.

2. To book appointments for and perform the pre-clinic appointments which includes but not limited to anthropometric measurements, general concerns, and holistic assessments.

3. To book appointments for patients to attend follow-up appointments with the Community Paediatric service.

4. To greet, interact with, and emotionally support the patients and attendees of the Childrens Centre

5. To provide reception cover at the Childrens Centre, responding to patient and attendee queries, and answering the telephone

6. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.

7. To support patients emotional well-being by supporting positive conversations.

8. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.

9. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

10. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

11. To participate in the admission process under the supervision of registered staff.

12. Provide and deliver a high standard of individualised personal nursing care, including measuring height, weight, and anthropometry; recording fluid balance and nutrition; measuring heart rate and blood pressure; wound observation; and urine analysis.

13. To assist and take responsibility for maintaining medical devices and clinical equipment, including decontamination, taking devices to families and keeping accurate records.

14. Be responsible for the ordering of medical / surgical supplies and ensure these are stored correctly.

15. Maintaining a safe working environment.

16. To adhere to trust infection control procedures, including the cleaning of toys and clinic rooms.

17. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a Community Paediatrician or RN.

18. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the Community Paediatrician or RN.

19. To support relatives under the guidance of a Community Paediatrician or RN.

Communication

1. To welcome patients, visitors, and relatives to clinical areas where required, providing assistance, support and information as needed. Being aware of barriers to effective communication and respond appropriately.

2. To answer the telephone, when necessary, in a polite courteous manner and respond appropriately within remit and pass on enquiries to the Community Paediatrician or Registered Nurse.

3. Communicate effectively within the nursing team, multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

4. To contribute to the handover of the care of patients within the team under the direct supervision of a Community Paediatrician or RN, maintaining confidentiality at all times.

5. Report and record using the trusts systems (Datix) of all incidents, accidents, and complaints to the senior nurse on duty.

6. Use the System One and ICE and other trust systems as required by the clinical area

Management

1. Promote a professional, welcoming and uncluttered environment, keeping all storage areas well stocked, safe, clean and tidy, in accordance with any relevant legislation.

2. To be responsible for the maintenance of all medical devices used within the clinical team, including maintaining the service log, liaising with patients, and families where monitors require servicing, delivering and collecting equipment form patients, with oversight from a registered nurse.

3. Work collaboratively with the integrate care system when patient equipment / medical devices require purchasing, delivering and servicing.

4. Ensure all waste is disposed of in line with trust policy.

5. Participate in audit under the direction of the Community Paediatrician or RN.

Professional/Educational

1. To ensure up to date with all mandatory (including if appropriate safeguarding and safeguarding supervision) training sessions.

2. To have completed the Care Certificate or relevant experience in a care setting

3. To be flexible in relation to patient requirements.

4. To continue personal development in relation to identified objectives.

5. To supervise and support new staff and working with local induction programme

6. Maintain up to date knowledge of changes in policies and procedures relevant to the post

7. Participate in training and supervision sessions relevant to the clinical area this could include clinical competences where appropriate

8. Ensure that attendance at an annual appraisal is maintained and documented

Job description
Job responsibilities

Main Duties & Responsibilities

1. To accurately and promptly carry out the instructions of the Community Paediatrician or Registered Nurse (RN) who is professionally accountable for the delivery of care.

2. To book appointments for and perform the pre-clinic appointments which includes but not limited to anthropometric measurements, general concerns, and holistic assessments.

3. To book appointments for patients to attend follow-up appointments with the Community Paediatric service.

4. To greet, interact with, and emotionally support the patients and attendees of the Childrens Centre

5. To provide reception cover at the Childrens Centre, responding to patient and attendee queries, and answering the telephone

6. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.

7. To support patients emotional well-being by supporting positive conversations.

8. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.

9. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

10. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

11. To participate in the admission process under the supervision of registered staff.

12. Provide and deliver a high standard of individualised personal nursing care, including measuring height, weight, and anthropometry; recording fluid balance and nutrition; measuring heart rate and blood pressure; wound observation; and urine analysis.

13. To assist and take responsibility for maintaining medical devices and clinical equipment, including decontamination, taking devices to families and keeping accurate records.

14. Be responsible for the ordering of medical / surgical supplies and ensure these are stored correctly.

15. Maintaining a safe working environment.

16. To adhere to trust infection control procedures, including the cleaning of toys and clinic rooms.

17. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a Community Paediatrician or RN.

18. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the Community Paediatrician or RN.

19. To support relatives under the guidance of a Community Paediatrician or RN.

Communication

1. To welcome patients, visitors, and relatives to clinical areas where required, providing assistance, support and information as needed. Being aware of barriers to effective communication and respond appropriately.

2. To answer the telephone, when necessary, in a polite courteous manner and respond appropriately within remit and pass on enquiries to the Community Paediatrician or Registered Nurse.

3. Communicate effectively within the nursing team, multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

4. To contribute to the handover of the care of patients within the team under the direct supervision of a Community Paediatrician or RN, maintaining confidentiality at all times.

5. Report and record using the trusts systems (Datix) of all incidents, accidents, and complaints to the senior nurse on duty.

6. Use the System One and ICE and other trust systems as required by the clinical area

Management

1. Promote a professional, welcoming and uncluttered environment, keeping all storage areas well stocked, safe, clean and tidy, in accordance with any relevant legislation.

2. To be responsible for the maintenance of all medical devices used within the clinical team, including maintaining the service log, liaising with patients, and families where monitors require servicing, delivering and collecting equipment form patients, with oversight from a registered nurse.

3. Work collaboratively with the integrate care system when patient equipment / medical devices require purchasing, delivering and servicing.

4. Ensure all waste is disposed of in line with trust policy.

5. Participate in audit under the direction of the Community Paediatrician or RN.

Professional/Educational

1. To ensure up to date with all mandatory (including if appropriate safeguarding and safeguarding supervision) training sessions.

2. To have completed the Care Certificate or relevant experience in a care setting

3. To be flexible in relation to patient requirements.

4. To continue personal development in relation to identified objectives.

5. To supervise and support new staff and working with local induction programme

6. Maintain up to date knowledge of changes in policies and procedures relevant to the post

7. Participate in training and supervision sessions relevant to the clinical area this could include clinical competences where appropriate

8. Ensure that attendance at an annual appraisal is maintained and documented

Person Specification

Qualifications

Essential

• Education to GCSE level Grade 5 in English and Mathematics or equivalent.
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care
• City and Guilds NVQ Level 3 in Child Care / Child Development.

Knowledge, Skills and Abilities

Essential

• Good communication skills
• Good interpersonal and skills
• Basic I.T. and computer skills.
• Good numeracy and literacy skills

Personal and People Development

Essential

• Polite and courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Experience

Essential

• Previous experience in a nursing/Care Assistant role

Communication

Essential

• Clear oral communication
• Basic computer skills.

Person Specification
Qualifications

Essential

• Education to GCSE level Grade 5 in English and Mathematics or equivalent.
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care
• City and Guilds NVQ Level 3 in Child Care / Child Development.

Knowledge, Skills and Abilities

Essential

• Good communication skills
• Good interpersonal and skills
• Basic I.T. and computer skills.
• Good numeracy and literacy skills

Personal and People Development

Essential

• Polite and courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Experience

Essential

• Previous experience in a nursing/Care Assistant role

Communication

Essential

• Clear oral communication
• Basic computer skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust
Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Employer's website

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we've got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

• Armed Forces and Veterans Staff Association
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We're always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of