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Account Management Support Executive
Job Details
Full-time
London, London, United Kingdom
Cision Global
Posted 1 day ago
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Full Job Description
As part of our global team, you'll thrive in an environment that
champions curiosity, collaboration, and innovation, all while making
meaningful contributions to the brands we accelerate. Join us in
shaping the future of communication and building authentic connections
that matter. Whether you're solving complex problems or driving bold
innovations, your growth is our success, and together, we’ll create
the conversations of tomorrow.
As an Account Director – Retention , you will be responsible for proactively managing and growing a customer portfolio valued at approximately £1.Your core focus will be to maximize Gross Retention Rate (GRR) and Net Revenue Retention (NRR) by fostering strong client relationships and effectively leveraging auto-renewal contracts and standard annual price increases. Additionally, you will identify and close upsell opportunities while managing your territory in line with defined revenue and performance targets, including both retention and growth metrics.
Achieving or exceeding annual targets across Media Analysis, Media Monitoring, Media Database and Social Media.
Compiling and implementing a sales plan for the territory.
Compiling supplementary sales plans and projects as appropriate throughout the year.
Driving revenue from existing clients, across Cision portfolio of PR products and services.
Formulating and implementing account management strategies that provide an appropriate. Preparing and writing comprehensive and compliant tender responses tailored to client requirements, ensuring alignment with objectives and value propositions.
Collaborating with cross-functional teams to gather information, ensuring accurate and compelling content for tender submissions.
Managing multiple tender and presentation deadlines, maintaining high quality standards and attention to detail.
Experience of pipeline management within the Salesforce platform.
Customer Success & Support.
Retention and Account Management team.
Legal.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatch andFalcon.Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit and follow @Cision on Twitter.
We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledge and named a “Top Diversity Employer” for 2021 byDiversityJobs.com .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
As an Account Director – Retention , you will be responsible for proactively managing and growing a customer portfolio valued at approximately £1.Your core focus will be to maximize Gross Retention Rate (GRR) and Net Revenue Retention (NRR) by fostering strong client relationships and effectively leveraging auto-renewal contracts and standard annual price increases. Additionally, you will identify and close upsell opportunities while managing your territory in line with defined revenue and performance targets, including both retention and growth metrics.
Achieving or exceeding annual targets across Media Analysis, Media Monitoring, Media Database and Social Media.
Compiling and implementing a sales plan for the territory.
Compiling supplementary sales plans and projects as appropriate throughout the year.
Driving revenue from existing clients, across Cision portfolio of PR products and services.
Formulating and implementing account management strategies that provide an appropriate. Preparing and writing comprehensive and compliant tender responses tailored to client requirements, ensuring alignment with objectives and value propositions.
Collaborating with cross-functional teams to gather information, ensuring accurate and compelling content for tender submissions.
Managing multiple tender and presentation deadlines, maintaining high quality standards and attention to detail.
Experience of pipeline management within the Salesforce platform.
Customer Success & Support.
Retention and Account Management team.
Legal.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatch andFalcon.Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit and follow @Cision on Twitter.
We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledge and named a “Top Diversity Employer” for 2021 byDiversityJobs.com .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
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Account Management Support Executive
Cision Global
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