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Customer Service Crew Member

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part-time
Glasgow, Scotland, United Kingdom
McDonald's UK
Salary : £11 Hourly
21.05.2025
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Full Job Description

McDonald's UK is hiring energetic and friendly Customer Service Crew Members for our restaurant in Glasgow. This role is perfect for individuals looking for part-time work in a fast-paced and fun environment, focusing on providing excellent service to our customers.

Responsibilities:
  • Welcome customers with a friendly attitude and provide prompt service.
  • Take customer orders accurately, both at the counter and drive-thru.
  • Prepare food and drink items according to McDonald's standards.
  • Ensure food safety and hygiene standards are strictly followed.
  • Handle cash and card payments accurately.
  • Maintain cleanliness and tidiness of the restaurant area, including dining areas, restrooms, and kitchen.
  • Resolve customer inquiries and complaints professionally and efficiently.
  • Work as part of a team to ensure smooth operations during peak hours.
  • Follow all company procedures and policies.
  • Assist in stocking inventory and supplies.
  • Operate kitchen equipment safely and efficiently.
  • Maintain a positive attitude and work ethic.
  • Communicate effectively with colleagues and managers.
  • Participate in training programs to develop skills.
  • Ensure order accuracy and speed of service.
  • Help maintain restaurant security procedures.
  • Contribute to achieving restaurant goals and standards.
  • Engage with customers to enhance their dining experience.
  • Support marketing and promotional activities within the restaurant.
  • Assist with opening and closing procedures as required.

Qualifications:
  • No previous experience is required; full training will be provided.
  • Excellent communication and interpersonal skills.
  • Friendly and positive attitude.
  • Ability to work effectively as part of a team.
  • Ability to work in a fast-paced environment.
  • Ability to stand for extended periods.
  • Basic numeracy skills for handling cash.
  • Ability to follow instructions and procedures.
  • Reliability and punctuality.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Willingness to learn and take on new tasks.
  • Commitment to providing excellent customer service.
  • Basic understanding of hygiene principles is a plus.
  • Ability to work under pressure.
  • Positive approach to problem-solving.
  • Eagerness to contribute to a positive team environment.

Join the McDonald's UK team in Glasgow and start your career in hospitality with opportunities for growth and development.
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